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VCA Creekside Animal Hospital

4.6
(523 reviews)

Business Details

1062 Middle Tennessee Blvd, Murfreesboro, TN
37130, United States
(615) 295-8140
https://vcahospitals.com/creekside

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day CareVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Creekside Animal Hospital
1062 Middle Tennessee Blvd, Murfreesboro, TN
37130, United States

Hours

Reviews

4.6
523 reviews
5 stars
381
4 stars
37
3 stars
10
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Numerous reviews highlight the staff's kindness and compassion towards both pets and their owners, especially during difficult times.

Staff Quality

Many customers praised the staff for being friendly, knowledgeable, and attentive, creating a welcoming environment for pets and their owners.

Communication Issues

Some reviews noted problems with communication, particularly regarding appointment scheduling and customer service from front desk staff.

Mixed Experiences

While many customers had positive experiences, a few expressed dissatisfaction with the care provided, particularly regarding the handling of specific health concerns.

Pricing Concerns

Several customers mentioned high costs and dissatisfaction with the Wellness Package, feeling it did not provide the expected value.
  • JK
    Joe Kusnierz
    Jan 30, 2026
    5.0
    Entire staff from Dr on down were so nice and amazing!! Took care of my baby like he was their own. We just moved up from Florida. So happy we found this Vet!!!
  • DG
    Danielle Guimond
    Dec 10, 2025
    5.0
    Than you to the Creekside staff for being so wonderful. Dr. Kinard, we appreciate your concern and care for Jax and Yogi.
  • AH
    Ashley Hernandez
    Dec 4, 2025
    5.0
    I have never been one to leave reviews but I feel this one is well deserved and should be acknowledged. I hope this helps the next pet parent who is considering this clinic & doctors. I can’t even begin to put into words how grateful I am to have been welcomed by such a caring, supportive, sympathetic team - from the front desk to the techs, assistants & of course Dr. Higgins. I haven’t even been apart of the family for a month but yet their love & companionship has been so loud for both me & my beloved Nala. I first walked in on November 17th to get a second opinion for my dog who was having some swelling issues. Dr. Higgins examined my girl & was just so kind to her. He right away gave me his thoughts on what he thought was going on with Nala. They did a biopsy and later confirmed she had lymphoma. I was devastated but never once felt the care of my dog wasn’t in the right hands. I had thousands of questions & Dr. Higgins always answered them right away, no hesitation. He was very comforting during this transition period. I never once felt like I was a burden by my questions or concerns. Unfortunately Nala lost her battle to lymphoma on December 3rd. This is the part of experience that I cherish the most in all of this. Having to decide to transition your pet over to the other side of the bridge is never easy but Carla & Dr. Higgins gave me & my family so much comfort during our devastation. His reassurance helped me understand that this was the best decision to make for my girl. The way Dr. Higgins not only addressed me but my family in the room showed his true level of compassion towards others. The way he spoke and delivered his message was as if he was experiencing this pet loss as well. If it was very personal and sincere and I knew it came from the bottom of his heart. I couldn’t have chosen a better clinic, team of doctors then this, I only wished it could’ve been a different outcome. To the entire VCA Creekside team, especially Dr. Higgins - thank you so much for your support & love during this journey. No words could describe how I feel, I only hope this review shows the half of my appreciation.
  • KK
    Kelly kidd
    Dec 4, 2025
    5.0
    A great place to get a dog cat taken care of when you're away
  • LC
    Lin Casteel
    Nov 27, 2025
    5.0
    Staff always attentive, helpful abd listen to owners cobcerns.

Brand Certified Facts from VCA Creekside Animal Hospital

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Certified February 22, 2026Yext Knowledge Graph
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