Many customers praised the staff for their kindness and compassion towards pets and their owners, especially during difficult times.
Veterinary Expertise
Dr. Kinnard, Dr. Higgins, and other veterinarians received high marks for their knowledge and thoroughness in treating pets.
Customer Service Issues
Several reviews highlighted poor experiences with front desk staff, particularly regarding empathy and communication during emergencies.
Mixed Experiences with Wellness Plans
While some clients appreciated the affordability and benefits of the Wellness Package, others expressed frustration over service expectations and billing practices.
Facility Concerns
A few customers noted that the clinic's cleanliness and organization could be improved, impacting their overall experience.
RG
Robert Graham
Nov 14, 2025
5.0
Hey friends, it’s your favorite mascot Drippy here! 💧🐾
I just wanted to give a HUGE shoutout to the amazing team at VCA Creekside! Our girl KitKat just got spayed there, and let me tell ya… they did an absolutely purrr-fect job. 😺✨ She came home safe, comfy, and feeling like the queen she is.
VCA Creekside also helps take care of several of our other furry family members, and every single time they treat them with kindness, patience, and top-tier care. These folks truly love what they do — and Drippy loves that! 💙
If you’re looking for a vet that treats your pets like their own, VCA Creekside is the place to go.
Drippy approved! 💧🐶🐱
JC
Jim Clark
Nov 8, 2025
5.0
Very caring
SH
Steve Handyside
Nov 3, 2025
5.0
We have brought our pets to Dr Kinnard and his team for over a decade. This clinic is the only place I bring our 5 pets too.
WH
W H
Aug 28, 2025
5.0
Great first experience with Dr. Julie Delffs. Front desk staff and all employees were kind and welcoming. They all showed compassion and truly cared for my pet. Unfortunately, my dog passed after taking him to animal medical center (I strongly do not recommend) for an emergency. If I have another pet in the future, I will definitely be back to VCA. Thank you to all of the VCA team!
Frequently Asked Questions About VCA Creekside Animal Hospital
What are the operating hours of VCA Creekside Animal Hospital?
VCA Creekside Animal Hospital is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturday from 7:30 AM to 11:30 AM. The hospital is closed on Sundays.
What types of animals does VCA Creekside Animal Hospital treat?
The hospital provides care for a variety of animals including cats, dogs, aviains, exotics, pocket pets, rabbits, and reptiles.
What veterinary services are offered at VCA Creekside Animal Hospital?
Services include acupuncture, advanced care, dental care, cardiology, chemotherapy, diagnostics, immunizations, surgery, pet boarding, grooming, preventive care, and more specialized treatments such as laser surgery and urology.
Where is VCA Creekside Animal Hospital located?
It is located at 1062 Middle Tennessee Blvd, Murfreesboro, TN 37130, United States.
What payment methods are accepted at VCA Creekside Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does VCA Creekside Animal Hospital offer any promotions for new customers?
Yes, new customers can access a Free First Exam coupon through their website.
How can I contact VCA Creekside Animal Hospital?
You can contact them via phone at +1 615-849-7387 or +1 615-295-8140, or visit their website at https://vcahospitals.com/creekside.
What nearby pet-related services can I visit along with VCA Creekside Animal Hospital?
Nearby pet services include Kinard's Creekside Animal Hospital for additional veterinary options and A Happy Tails Grooming Salon for pet grooming and sitting services, which can complement your visit to VCA Creekside.
Are there any nearby schools or educational institutions near VCA Creekside Animal Hospital?
Yes, nearby educational institutions include Learning Ladder Academy, Big Blue Marble Academy, Bellwood Christian Academy, and Motlow State Community College, which might be of interest if you are visiting the area.
What nearby facilities can help with pet training and care near VCA Creekside Animal Hospital?
Near the hospital, you can find Sit Means Sit Dog Training Murfreesboro for dog training services and A Happy Tails Grooming Salon for grooming and pet sitting, making it convenient to manage multiple aspects of pet care in one area.