Best Buy

Reviews

• NF

  Noah Fate-Bolognone

  6 days ago
  5.0
  Had to buy a phone charger since mine broke. Very good service. Found exactly what I needed quickly and efficiently
• YL

  yndara777 Luna

  Feb 28, 2026
  1.0
  I'm really upset with you. I bought a computer that stopped working after 3 months. Your technician couldn't fix it, and it was supposed to be exchanged for a new one, exactly like the old one, but no. Because I got it on Black Friday, you didn't want to honor the price. I paid for a membership, and that didn't help me at all. My son is without a computer. You didn't even want to put the money back on my credit card; you gave me a gift card. I'm so disappointed. This is my first time buying here, and you screwed me over. I'm not happy at all.
• TP

  Tim Poor

  Feb 25, 2026
  5.0
  The customer service in the computer department was outstanding. The staff was helpful, knowledgeable, and friendly.
• RC

  Richard Cathey

  Feb 16, 2026
  3.0
  Go in there and trying to find somebody to help you and you wait and wait you just might as well shop and find out what you need by yourself. The people at the checkout they're very helpful and very nice quick pay and out the door.
• EY

  Eldon Yuille

  Feb 5, 2026
  2.0
  I recently purchased an item online that was listed in "Good" condition. Even with a two-hour round-trip drive for pickup, it seemed like a fair deal. However, my expectations for that condition rating differed significantly from what I received. In my view, "Good" condition implies that while some packaging or documentation might be missing and the item shows signs of light use, it remains fully functional and includes essential accessories like the remote and power cord. In this case, the remote—which is required for the unit to operate—was missing. I have included photos of the item’s actual condition here for your review: (please note that I had already cleaned the unit before taking these). I ultimately returned the unit. While I was disappointed with the item's condition, I must note that the return process itself was simple and the staff was friendly. Am I being too particular, or does this seem below the standard for "Good" condition? Best regards, Eldon I am writing to provide an update regarding my recent experience. I received a response from the owner directing me to social media, which felt like a generic reply that did not address the specific points of my review. While I have received my refund without any issues, I chose to share my personal experience and provide photos so others could form their own opinions. As a suggestion for improvement, providing actual photos of open-box items rather than stock images would ensure that expectations are clear for all parties involved. Best regards, Eldon

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