Many customers praised the staff for their kindness, compassion, and genuine care for pets.
Communication Issues
Several reviews highlighted poor communication and lack of transparency regarding treatment plans and costs.
Mixed Experiences
While some customers had positive experiences, others reported dissatisfaction with care and treatment outcomes.
Emergency Services
The clinic received positive feedback for accommodating emergency visits and providing timely care.
Pricing Concerns
Multiple reviews mentioned concerns about high costs and unexpected charges for services.
EH
Emma Hawkins
Dec 26, 2025
1.0
I would NOT recommend. The vet saw my kitten 2 years ago for neutering surgery. We had been loyal customers for the first year prior. He had a complication during neutering surgery. The vet sat me down in the waiting room and told me he had “FIP” which is deadly for felines, a sickness that cannot be cured, and suggested putting him down and he wouldn’t live more than 6 months. My cat never had FIP and is a perfectly healthy 3 year old cat now. They scammed me out of thousands of dollars
TK
Teresa Konczalla
Dec 11, 2025
5.0
Great staff, truly care for our pets and the humans, too!
RW
Robert Wireman
Dec 9, 2025
1.0
I would not suggest this vet ever....the only redeeming quality was the gentleman I believe his name was Michael but everyone from the front desk staff to the vet to the medical director they were all very cold and very chilly demeanored... Brought my dogs in for annual vaccinations within hours both my dogs had serious severe reactions called to rush one back up there to be given antibiotics and steroids shots Then turned around a couple hours later and had to rush my other dog to an emergency vet because they were conveniently now closed and spend 330 more dollars at the emergency vet to then have to take my first dog back up there the next day to be seen again because the reaction got worse all in all I ended up having to take my dogs to the emergency vet 3 different times and ended up spending close to a $1000 To fix the problem and this vet and the medical director just had a very dismissive demeanor... Definitely would not recommend steer clear
KA
kianna alyssa
Nov 5, 2025
1.0
I brought my chronically ill cat in for his respiratory booster shot, the same vet who has seen him since he was a kitten (he’s now 2) told me she couldn’t do it because of his breathing. I reassured her it was normal because every med they gave me didn’t work and I told them that but whatever not my point, she didn’t even glance at his chart because if she had, she’d see I had came in every month (sometimes every 2 I looked at my invoices on the app) for his medicine. I don’t like how the vets don’t look over charts, don’t change meds when it’s clearly not working all they did was add an immune booster powder to give him. If you work in healthcare in ANY FIELD, you NEED to be going over the charts to see if they have any current medical issues that aren’t the reason of the visit.
PT
PandB Travelers
Oct 4, 2025
5.0
Our Frenchie was having some digestive issues and we were seen promptly. The vet and her techs were awesome. They played with and treated our dog with love and kindness.
Would absolutely take our pets here again!!
Frequently Asked Questions About VCA Animal Care Center of Mt. Juliet
What are the regular operating hours of VCA Animal Care Center of Mt. Juliet?
The center is open Monday to Friday from 7:00 AM to 6:00 PM, Saturdays from 7:00 AM to 3:00 PM, and closed on Sundays except for boarding pick-up from 5:00 PM to 6:00 PM.
Which types of pets does VCA Animal Care Center of Mt. Juliet primarily serve?
The center primarily serves cats and dogs.
What services are offered at VCA Animal Care Center of Mt. Juliet?
They offer advanced care services, allergy relief, diabetes treatment, diagnostics, diet and nutrition advice, disease treatment, flea and tick control, general and preventive care, physical exams, spay and neuter, vaccinations, weight loss programs, and more.
Does VCA Animal Care Center of Mt. Juliet have any accreditations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Can new patients receive any special offers at VCA Animal Care Center of Mt. Juliet?
Yes, new patients can get a free first exam by using the available coupon on their website.
What are the contact numbers for VCA Animal Care Center of Mt. Juliet?
The local phone number is +1 615-754-7387, and the main phone number is +1 615-988-5023.
Where is VCA Animal Care Center of Mt. Juliet located?
It is located at 2701 N Mt Juliet Road, Mt. Juliet, TN 37122, USA.
Are there any nearby libraries customers can visit around VCA Animal Care Center of Mt. Juliet?
Yes, the Mt. Juliet-Wilson County Library and Mt Juliet-Wilson County Public Library are close by, offering a quiet place for waiting or visiting.
What banking options are near VCA Animal Care Center of Mt. Juliet for customers needing financial services?
Nearby financial institutions include USCCU Mt. Juliet Branch & ATM and US Community Credit Union for credit and banking services.
Are there food or dining options close to VCA Animal Care Center of Mt. Juliet?
Yes, customers can visit Papa Murphy's Take 'N' Bake Pizza or Sweet Biscuit Company nearby for meals before or after their visit.