VCA Animal Care Center of Mt. Juliet

Reviews

• MB

  Makayla Balboa

  Mar 3, 2026
  1.0
  WOULD NOT RECOMMEND THIS CLINIC!!! Dr. Yvette Pennington was completely unsympathetic and cold during one of the hardest moments for our family. Our dog was injured, and instead of showing compassion, she immediately suggested putting our dog down based on her assumption that we weren’t willing to spend the money. That was not only offensive, it was heartless. You may be financially broke YVETTE but to assume others are is crazy! & completely insensitive! You do NOT assume what a family is willing to do for their pet. You do not jump straight to euthanasia without compassion. Our dog is family. Period. If you’re in a profession that deals with people during emotional, vulnerable moments, empathy is not optional it’s required. The lack of it in this situation was shocking and unacceptable. We left feeling judged, unheard, and completely unsupported. DONT WASTE YOUR TIME OR MONEY ON THIS CLINIC!
• RA

  Rebecca Alfaro

  Jan 15, 2026
  5.0
  Michael and Dr. Balboa were hands down AMAZING!!! I was able to get an appointment same day. They checked me in and got me back quick. I was given a treatment plan that was clear and concise.
• EH

  Emma Hawkins

  Dec 26, 2025
  1.0
  I would NOT recommend. The vet saw my kitten 2 years ago for neutering surgery. We had been loyal customers for the first year prior. He had a complication during neutering surgery. The vet sat me down in the waiting room and told me he had “FIP” which is deadly for felines, a sickness that cannot be cured, and suggested putting him down and he wouldn’t live more than 6 months. My cat never had FIP and is a perfectly healthy 3 year old cat now. They scammed me out of thousands of dollars
• TK

  Teresa Konczalla

  Dec 11, 2025
  5.0
  Great staff, truly care for our pets and the humans, too!
• RW

  Robert Wireman

  Dec 9, 2025
  1.0
  I would not suggest this vet ever....the only redeeming quality was the gentleman I believe his name was Michael but everyone from the front desk staff to the vet to the medical director they were all very cold and very chilly demeanored... Brought my dogs in for annual vaccinations within hours both my dogs had serious severe reactions called to rush one back up there to be given antibiotics and steroids shots Then turned around a couple hours later and had to rush my other dog to an emergency vet because they were conveniently now closed and spend 330 more dollars at the emergency vet to then have to take my first dog back up there the next day to be seen again because the reaction got worse all in all I ended up having to take my dogs to the emergency vet 3 different times and ended up spending close to a $1000 To fix the problem and this vet and the medical director just had a very dismissive demeanor... Definitely would not recommend steer clear

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