Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Mount Juliet for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
425 reviews
5 stars
216
4 stars
55
3 stars
35
2 stars
24
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unhelpful interactions.
Sales Practices
Several reviews mention aggressive sales tactics and misleading information regarding promotions and pricing.
Wait Times
Customers frequently report long wait times and inadequate staffing, leading to frustration and dissatisfaction.
Product Issues
Multiple customers experienced problems with billing, device promotions, and service quality, leading to a lack of trust in the store.
- KKKyleJan 4, 20261.0Avoid this Verizon location. The sales reps here make used car salesmen look honest. We were straight-up lied to about picking up a phone and then were almost charged twice for the same thing. It felt like everything was about commission instead of helping customers. Save yourself the headache — you’re honestly better off buying a used phone off Craigslist than dealing with this store.
- CBChicago BekJan 2, 20261.0I dont recommend this location because of very slow customer service and they don’t have knowledge.
- HHHAMMERDOWNJan 1, 20262.0The severe lack of "give a care" by two of the younger guys at this store is RIDICULOUS!!!, If Verizon's company servival hung in the balance with the extreme poor give a crap at this store?!?!?...... Verizon...PACK YOUR BAGS!!, YOU DID NOT SURVIVE THE SIMPLEST OF BUSINESS ETIQUETTE!!!!!!!!!, And let's not start talking how long it takes to do ANYTHING here..but if your looking to upgrade...🤣🤣🤣🤣🤣🤣🤣 oh god...call the family and let them know where your at and not to send out a pose looking for you ... and then want to talk to you like your an idiot!! VERIZON USE to be at the top of the heap....now...they are a HEAP!!! EXTREMELY DISAPPOINTED!!!
- EJEric JonesDec 13, 20252.0Don't ever gobwithout a reservation. They do not have enough people to work.
- YRYazmin realivasquezDec 3, 20255.0Had the best experience upgrading and switching company’s to Verizon. Everyone was so helpful and welcoming. It was an easy transition and was well taken care of by Kira Kelly. She was so helpful professional and showed us great customer service. Proud to be part of the Verizon family.
Frequently Asked Questions About Verizon
What are the Verizon Mount Juliet store hours?
The Verizon store in Mount Juliet is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store in Mount Juliet located?
You can find Verizon at 401 S Mount Juliet Rd, Suite 170, Mount Juliet, TN 37122.
What brands and products does the Verizon Mount Juliet store offer?
The store offers brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL. Products include business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at Verizon Mount Juliet?
Yes, you can schedule your in-store appointment online or via the My Verizon app for a convenient visit.
What shipping and pickup options are available when shopping at Verizon Mount Juliet?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Does Verizon Mount Juliet offer mobile plans and wireless internet services?
Yes, Verizon provides mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Which nearby places can I visit before or after shopping at Verizon Mount Juliet?
Nearby you can visit Logan's Roadhouse and M.L.Rose Neighborhood Pub for dining, or stop by Sun Tan City for spa services.
Is there a bank near Verizon Mount Juliet if I need financial services?
Yes, First Horizon Bank is close by for all your banking and financial service needs.
Where can I find electronics or appliance stores near Verizon Mount Juliet?
Best Buy is nearby and offers a wide selection of electronics and appliances you might find useful.
What languages are supported at Verizon Mount Juliet for customer service?
Verizon Mount Juliet supports both English and Spanish for customer service.