Geek Squad

3.6
26 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
401 S Mt Juliet Rd, Mount Juliet, TN
37122, United States

Hours

Reviews

3.6
26 reviews
5 stars
12
4 stars
5
3 stars
2
2 stars
0
1 star
7
  • PI
    Perry Ingram
    Sep 4, 2025
    1.0
    We bought an expensive surround sound system a little while back from Best Buy and the Geek Squad. We added a new tv and contacted the Geek Squad to come out and connect everything. We had everything working except we were having to use 2 remotes. They sent out 2 guys and not only could they not do it, after they left our tv shut down. Called Geek Squad and they said it would be 2 weeks before they can fix it. Will NEVER DO BUSINESS WITH BEST BUY Or GEEK SQUAD AGAIN. Representative for Geek Squad hung up on me. 👎🏻
  • AJ
    Akshay Jantre
    Aug 16, 2025
    5.0
    Very fast service. Got a PSU for PC replaced on the same day. Checked a few other places, couldn't get service less than a week. The GS staff is friendly and know their stuff.
  • DO
    Deirdre Oden
    Oct 27, 2022
    5.0
    The representative was on time, worked efficiently, was polite & personable.
  • HH
    Harrison Hughes
    Mar 29, 2018
    1.0
    I drove 45 minutes for them to tell me they don’t know how to work on Apple products.
  • NN
    Nick
    May 11, 2017
    1.0
    Took my laptop there it was having issues with crashing, and a hard drive problem, first they said it'd take three days, 3 days turned into over a week, (which I wouldn't have minded if they ACTUALLY fixed it) when I finally got my laptop back it looks like all they did was give it a factory reset because i was still having all but one of the same problems when I started it back up when I got home. If I could rate zero stars, I would.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Mount Juliet offer?

Geek Squad provides tech repair, setup, and support services including computer repair, cell phone repair, data recovery, appliance repair, and television repair.

Where is Geek Squad located in Mount Juliet?

Geek Squad is located at 401 S Mt Juliet Rd, Ste 370, Mount Juliet, TN 37122, USA.