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Brand Certified

Verizon

4.2
(259 reviews)

Business Details

(901) 873-1557
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Millington, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
8507 Us Highway 51 N, Millington, TN
38053, United States

Hours

Reviews

4.2
259 reviews
5 stars
191
4 stars
20
3 stars
4
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received high praise for their helpfulness and professionalism, while others were criticized for being unhelpful or rude.

Long Wait Times

Many customers reported excessively long wait times at the store, often exceeding an hour, leading to frustration.

Sales Practices

Several reviews mentioned deceptive sales practices, including unexpected fees and issues with account setups, leading to dissatisfaction.

Staff Knowledge

While some staff were noted for their knowledge and helpfulness, others were criticized for a lack of information and professionalism.
  • JS
    June Schwager
    Feb 19, 2026
    5.0
    Very friendly staff very helpful
  • CL
    Courtney Lytle
    Feb 9, 2026
    1.0
    I waited in this store for about 45 minutes while the employee worked on one person’s voicemail the entire time. No one checked on me, gave an update, or tried to help other customers. If something as simple as voicemail ties up the only worker that long, they clearly need more staff or better training. I ended up feeling like my time didn’t matter at all and will be going to a different location next time
  • EE
    Eric Ellis
    Jan 16, 2026
    1.0
    Tried to return my equipment to the store that I ordered offline and the employee kept telling me I have to return it online. This is not true at all. He could have said I need to go to a corporate store not an authorized retailer but kept saying you have to return it online. Definitely glad I’m getting rid of this service.
  • RS
    Rachel Smith
    Jan 14, 2026
    1.0
    Customer service horrible!!!!!!👎
  • JW
    Janice Welch
    Jan 8, 2026
    5.0
    Aaron helped me to resolve my problem quickly! He was great.

Frequently Asked Questions About Verizon

What kind of products does Verizon in Millington, TN offer?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, home internet, accessories, and more.

What are the store hours for Verizon in Millington?

The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

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