Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Millington, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
251 reviews
5 stars
187
4 stars
20
3 stars
4
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kayla, Dalton, and Allie.
Professionalism
While several employees were noted for their professionalism, there were complaints about unprofessional behavior from some staff members, particularly Anthony.
Long Wait Times
Numerous reviews highlighted long wait times, with some customers expressing frustration over delays in service.
Fraud Issues
Several customers reported serious issues related to fraud and billing discrepancies, leading to dissatisfaction with the company's handling of their accounts.
Store Conditions
Some customers mentioned unsanitary conditions in the store, particularly regarding the cleanliness of the restroom.
- RRRichard RobinsonNov 5, 20251.0I attempted to turn in a Verizon router that I picked up at Verizon in Memphis on US-64. First, I went to Millington which refused to accept and informed me to take it back to where I picked it up which was US-64. I went there and guess what? They also refused to accept.
- KPKaylee PastoriusOct 24, 20251.0Anthony is extremely unprofessional and has no self awareness for the way he speak his frustration, especially in front of customers. Would not recommend him assisting any customers who want to come to this location.
- DSDeWayne SmithSep 22, 20255.0Great customer service!
- JAJohn AllbrittonAug 25, 20255.0Excellent service and very professional
- HHHailey HawkinsJul 19, 20255.0I want to give a huge shoutout to Kayla at the Verizon store for her incredible dedication. She’s been helping my sister with a phone issue, and even though the store closed at 7 PM, it’s now 7:36 and she’s still going above and beyond to make sure everything gets resolved. That kind of patience, kindness, and commitment is rare and deserves recognition. She didn’t have to stay late, but she did simply because she cared. Verizon is lucky to have her!
Frequently Asked Questions About Verizon
What kind of products does Verizon in Millington, TN offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, home internet, accessories, and more.
What are the store hours for Verizon in Millington?
The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon Millington offer in-store pickup services?
Yes, Verizon Millington offers in-store pickup for orders.
What brands are available at Verizon Millington store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Tech21.
What payment options are accepted at Verizon in Millington?
Verizon accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon Millington store accessible for customers speaking Spanish?
Yes, the store serves customers in both English and Spanish.
Are there any nearby places where I can grab a meal before or after visiting Verizon Millington?
Yes, there are several nearby restaurants including IHOP for breakfast and brunch, Harry's Italian Restaurant, Chick-fil-A, Tops Bar-B-Q, and Applebee's sports bar.
Can I visit other retail stores close to Verizon Millington?
Yes, nearby retail stores include GameStop for video games and electronics, Cricket Wireless inside Gamestop for mobile phones, and Goodwill thrift store.
What financial services are located near Verizon Millington?
Nearby financial services include World Finance, OneMain Financial, Heights Finance, and 1st Heritage Credit bank.
Does Verizon Millington have a website or social media for the latest offers and updates?
Yes, you can visit their website at https://victra.com/stores/tn-millington and follow them on Facebook and Instagram under 'VictraMillingtonTN' and 'victrastore' respectively.