Geek Squad

3.5
31 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5821 Poplar Ave, Memphis, TN
38119, United States

Hours

Reviews

3.5
31 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 star
9
  • MC
    Ms. R. Crossland
    Jun 25, 2025
    5.0
    Tasha and Jarrett in the Geek Squad area really helped me with my issue with my broken laptop. Thanks for superb customer service.
  • FB
    Firouzeh Baghaeipoor
    Apr 8, 2023
    5.0
    Geek Squad at poplar has always been awesome! Mr. Tony and Mr. Will helped me with my computers email problems. If you go there a lot, make sure you get the membership.
  • MG
    Mo Golab
    Apr 6, 2023
    5.0
    These people are awesome. Tony and Lewis are very helpful and fixed the issue on my laptop and educated me on the problem.
  • IF
    irony fodays
    Jan 5, 2017
    1.0
    I wanted to repair a hinge on my laptop and they tried to charge me 400 dollars at first. Then they charged me more than 200 bucks for shipping parts and service and it wasn't even fixed properly. Did research and you can fix it yourself for less than 20 bucks. Also payed them 150 to remove malware while they were not busy at all. It's been 3 days and they haven't even started to try and fix it. Never going to this geek squad again. Don't read their reviews on the best buy website you can't even review them there. Read their consumer affairs reviews. 1.1 rating

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 5821 Poplar Ave provide?

Geek Squad offers tech repair, setup, and support services including cell phone, computer, electronics, appliance, and data recovery repairs.

How can I schedule a service appointment with Geek Squad?

You can schedule service appointments either in store at 5821 Poplar Ave or online through their website.