Bought a TV in person at the best buy location in memphis in Germantown Rd. Setup delivery and installation for wall mounting. The first delivery date it snowed so it was cancelled. Understandable. Set up a new appointment the next weekend waited all day and it started getting dark so called to see what's going on. I was told it was a scheduling conflict we need to reschedule. Ok I was mildly upset but I set it up for today which is Feb 4th. Got the window of arrival text at 730 in the morning just like the other appointments. Mind u i bought the tv jan 15th. Toward the middle of the day I checked the delivery tracker and it kept telling me no appointment was scheduled. So I call and I was told nothing was scheduled and that my TV is now on warehouse back order. I bought this tv nearly 3 weeks ago. Now all of a sudden it's on backorder? I just ask for a refund and will buy a tv else where. This is beyond ridiculous service! I love best buy everything electronic or appliance has come from them. But it will be a long time before they get my money again. And they wonder why online shopping is taking over. U might as well cause u definitely not getting good in person service anymore.
CB
Cederick Bryson
Mar 13, 2024
1.0
Did not resolve my problems.
AS
ASAP transportation Taxi Service
Jan 30, 2024
5.0
Thank you geek squad
PR
Patricia Raburn
Aug 25, 2021
5.0
Best food and surroundings! Road construction makes it a nightmare to get in and out though!
What services does Geek Squad at Best Buy in Memphis offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, data recovery, appliance, and television repair, as well as technical support.
Where is Geek Squad at Best Buy located in Memphis?
Geek Squad is located at 2755 Germantown Pkwy, Market of Wolfcreek, Memphis, TN 38133.
What are the operating hours for Geek Squad at Best Buy in Memphis?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at Best Buy in Memphis?
You can call Geek Squad at +1 901-373-8787 for inquiries and support.
Can I schedule Geek Squad services online or only in store?
You can schedule Geek Squad services either online through their website or by visiting the store in person.
Does Geek Squad at Best Buy have any special promotions?
Yes, Geek Squad offers special promotions such as Black Friday Deals, details of which can be found on their website.
What nearby stores can I visit when I come to Geek Squad at 2755 Germantown Pkwy?
Nearby stores include Best Buy, Kids Foot Locker, True Religion, AT&T Store, and Claire's among others, making it convenient to shop for electronics, clothing, and accessories.
Are there dining options near Geek Squad at Best Buy in Memphis?
Yes, dining options near Geek Squad include The Kreative Sweets Boutique, Cinnabon, Auntie Anne's, and The Cheesecake Factory at Wolfchase Galleria Mall.
Is there a locksmith service near the Geek Squad location?
Yes, KeyMe Locksmiths and KeyExpress Locksmiths are nearby locksmith services available near Geek Squad at Best Buy.
Can I combine a visit to Geek Squad with other errands or shopping in the area?
Absolutely, the location is surrounded by stores like Payless ShoeSource, Rue21, Vans, City Gear, and hair and beauty salons like Anthony's Grooming Bar and Eukivi Products for a comprehensive shopping and service experience.
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