Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Maryville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
577 reviews
5 stars
452
4 stars
48
3 stars
17
2 stars8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Sales Experience
Numerous reviews highlighted positive experiences during the sales process, with staff being friendly and efficient in helping customers choose and set up new devices.
Staff Professionalism
Several customers noted the professionalism and patience of employees, particularly in handling complex issues and providing thorough explanations.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and perceived favoritism in service.
- EAErica A.4 days ago1.0I’ve been a Verizon customer for almost 20 years and have never had a bad customer experience. Until today. One representative was attempting to serve everyone in this store, even though there were others available (and offering) to assist customers. The guy even took our device out of another team member’s hands and sent them away from us. Meanwhile, he was on the phone while trying to speak with us, and was also attempting to process another customer’s return… all at the same time. With 3-4 other employees doing nothing. If he had to be the one to help us, we could have waited longer for his full attention. Eventually, another team member was permitted to assist him, and we were asked about transferring old phones over to the new devices for us. We agreed. When it was time to check out, they tried charging $40 per line for said transfer. This service has NEVER been an additional charge for me! And why wasn’t that disclosed when offering? It’s roughly four button clicks and self guided. $40 per line?! When I questioned the charges, their solution was to reset the phones to factory settings for us to do it ourselves. And they literally meant it. What should have been a fun trip for new devices for my kiddos was appalling. Never again! The team at the Foothills Drive location? Amazing. Go there. I should have never assumed I’d have the same great customer service anywhere else.
- JHJohn Harris5 days ago5.0Tate is one of the most professional Cell phone sales people I have ever dealt with. I went to another store that I am currently with and they acted like they could care less about my business. Tate was all business and very easy to work with.
- PSPHIL SMITHDec 27, 20255.0I recently had a billing discrepancy with Verizon and went into this location for assistance. Duston was the sales representative that assisted me and was extremely helpful. He was knowledgeable about the policies and procedures for billing and went above and beyond to get done what I needed. Extremely helpful, professional and knowledgeable. ⭐️⭐️⭐️⭐️⭐️
- AGAngela GreenDec 17, 20255.0Great experience!
- SCShannon ColeNov 24, 20255.0Took a friend of mine to this store today for a new phone after her old one broke and just had an all around great experience! Adam was extremely helpful and personable and just made everything very pleasant and easy! Thank you!
Frequently Asked Questions About Verizon
Where is the Verizon store operated by Cellular Sales located?
The Verizon store operated by Cellular Sales is located at 1102 Foch Street, Maryville, TN 37801.
What are the operating hours of the Verizon store at 1102 Foch Street?
The store is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I make an appointment at the Cellular Sales Verizon store or do you accept walk-ins?
You can call to make an appointment, but appointments are not required since the store accepts walk-ins.
What brands of smartphones are available at the Cellular Sales Verizon store?
The store offers smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Does the store offer any special services or exclusive Verizon plans?
Yes, the store provides exclusive Verizon plans and services such as Verizon Wireless, prepaid wireless, Hum smart car services, and mobile hotspots.
What payment methods are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Are there options for in-store pickup at the Verizon Cellular Sales location?
Yes, they offer in-store pickup service for purchases.
What nearby places can I visit before or after shopping at the Verizon Cellular Sales store?
Nearby, you can visit Krystal for a quick meal, Sleep Outfitters for retail shopping, or Elliott's Boots of Maryville for shoe and bike rentals.
Where can I get my car washed near the Cellular Sales Verizon store?
Zips Car Wash and Arland Carwash LLC are nearby options for car wash and auto detailing services close to the Verizon store.
Are there any fitness centers near the Verizon Cellular Sales location?
Yes, MBA Athletics and 129 Athletics are nearby gyms and active life centers located close to the store.