Ashley had amazing customer service. I would recommed going to her if you need any kind of help. Very helpful, sweet, knowloagable and professional. She even had coloring pages for my toddler. The store was packed and handle everyone with such care.
BB
BURGEON
Oct 17, 2025
5.0
I signed-up with Cricket 10/14/2025. Ashley did a terrific job in making everything quick and easy from set-up to completion. She was enthusiastic in offering help and was knowledgeable in all of the details. When I did the text review which was sent to my phone I made the mistake of marking the first question inaccurately .... I should have marked option #5 (Very Satisfied) instead of marking option #1 ... apologies Ashley... you did an excellent job.🙂👍🏼 ~Rick
MF
Maggie Fritz
Jul 18, 2025
5.0
Excellent service, staff is knowledgeable and friendly very professional. I didn't know this store was so close to where we live! Clean store and lots to choose from highly recommended!!!
JM
Jean Martin
Jul 3, 2025
5.0
Eduardo was awesome and explained everything to me..ill definitely recommend him to my friends
MR
Miranda Ratledge
Jun 28, 2025
5.0
Hugh thank you to Ashley and Samia!!! Amazing customer service skills and ever so helpful!! Always used the Cricket in Alcoa had to come to this one because they had the phone I needed in stock. These girls were absolutely amazing!! Then a few weeks later I needed to get a new Cricket phone activated for my husband who accidentally ran over his phone and Alcoa store would not help me so rude and nasty horrible customer service they even hung up on me when I was trying to explain to him what I needed I'd be ashamed!! However, once again Ashley and Samia to the rescue these ladies are absolutely amazing!! Once again so thankful for these girls amazing customer service skills and willingness to help!! Words can't express!! Again thank you and thanks to whoever owns this store for hiring such amazing staff!!