Business Details
1424 W Main St, Lebanon, TN
37087, United States
Certified by Verizon • Feb 22, 2026
(615) 443-2355
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/tennessee/lebanon/lebanon-280139
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lebanon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
514 reviews
5 stars
298
4 stars
62
3 stars
29
2 stars
23
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful service, particularly from management.
Store Management
Several reviews highlighted poor management practices, including lack of support for staff and customers, leading to unresolved issues.
Technical Support
Customers expressed frustration with the store's ability to resolve technical issues, often being redirected to customer service without satisfactory assistance.
Overall Experience
While some customers had positive experiences, many reported dissatisfaction with service quality, long wait times, and unresolved billing issues.
- MLMarlena LucasJan 31, 20265.0I walked into the Lebanon location about in tears. My phone was stuck in voice over and i couldn't figure out how to get it off. Josh and Jason were amazing and helped me so much! When i arrived my anxiety was on 10 and they assured me they could help me and they did! Thank you two so much!
- TMTrent MaasenJan 23, 20261.0Terrible service. No help at all.
- CLColton LayneJan 10, 20261.0Can't get anything done with Verizon if you do it'll take weeks and they still don't do it right if it wasn't so much trouble I'd done swapped carriers
- YRYOUNG REAZYDec 22, 20255.0Love this location
- ASAngie StoopsDec 8, 20255.0Best experience i have ever had! Gunjan patel was so helpful got us all set an ready to go. Told me things bout my account i didn't even know. We added more lines an all. I was very pleased an will only go back to him from now own.
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Certified February 22, 2026Yext Knowledge Graph
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