Verizon

4.6
321 reviews
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Business Details

703 S Cumberland St, Lebanon, TN
37087, United States
(615) 965-3342
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lebanon, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
703 S Cumberland St, Lebanon, TN
37087, United States

Hours

Reviews

4.7
317 reviews
5 stars
277
4 stars
16
3 stars
3
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Gunjan, for their helpfulness, knowledge, and professionalism.

Store Experience

Several reviews highlighted positive experiences at the store, with customers recommending it for its friendly atmosphere and efficient service.

Staff Recommendations

Gunjan and other staff members received multiple recommendations for their exceptional service, with customers expressing a desire to return specifically to see them.

Operational Issues

Some customers reported issues with store hours and staff availability, indicating that the store was not open during posted hours.
  • DM
    David Mendez
    Dec 8, 2025
    5.0
    Great experience . Highly recommend Gunjan for any business accounts or consumer.!
  • AA
    Ataman Ataman
    Nov 23, 2025
    1.0
    Сидит на телефоне общается 30 мин магазин не работает обсуждает отношения
  • DS
    David Story
    Nov 10, 2025
    5.0
    Amber & Aundra were awesome! Amber was our primary salesperson and Aundra was very helpful in the process as well. Both are highly knowledgeable and were an immense help to my wife & I in choosing new phones as well as plans. They were very pleasant to deal with. We are highly satisfied with our experience at the Victra/Verizon store on South Cumberland St in Lebanon Tennessee.
  • LC
    Landon Chase
    Nov 8, 2025
    5.0
    I had a very great experience at this store Aundra was the main one setting me up but the other two associates were just as much help and I very much recommend anyone looking for a phone or new service to come here
  • BT
    Bill Thomas
    Oct 24, 2025
    5.0
    I have been with Verizon for 30 years and have never had a more experienced and courteous tech. See Gunjan @ South Cumberland St.Lebanon Tn.
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Frequently Asked Questions About Verizon

What is Victra and what services does it offer?

Victra is your local Verizon Authorized Retailer in Lebanon, TN, offering a full range of wireless devices including phones, tablets, wearables, accessories, and device protection.

What brands of devices can I find at Victra?

Victra offers devices and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.