Verizon

4.6
318 reviews
Get DirectionsCallWebsite

Business Details

703 S Cumberland St, Lebanon, TN
37087, United States
(615) 965-3342
https://www.victra.com
GoogleFacebookInstagramTwitterLinkedIn

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lebanon, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
703 S Cumberland St, Lebanon, TN
37087, United States

Hours

Reviews

4.7
314 reviews
5 stars
275
4 stars
16
3 stars
3
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff, particularly Gunjan and Jamee, who were noted for their helpfulness and professionalism.

Staff Knowledge

Customers frequently highlighted the staff's knowledge and ability to assist with technical issues and product inquiries.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing satisfaction with their service and willingness to return.

Store Accessibility

Some customers reported issues with store accessibility, including instances of the store being closed during business hours.

Mixed Reviews

While many reviews were positive, there were also complaints about unprofessional behavior from certain staff members and issues with corporate policies.
  • DS
    David Story
    Nov 10, 2025
    5.0
    Amber & Aundra were awesome! Amber was our primary salesperson and Aundra was very helpful in the process as well. Both are highly knowledgeable and were an immense help to my wife & I in choosing new phones as well as plans. They were very pleasant to deal with. We are highly satisfied with our experience at the Victra/Verizon store on South Cumberland St in Lebanon Tennessee.
  • LC
    Landon Chase
    Nov 8, 2025
    5.0
    I had a very great experience at this store Aundra was the main one setting me up but the other two associates were just as much help and I very much recommend anyone looking for a phone or new service to come here
  • BT
    Bill Thomas
    Oct 24, 2025
    5.0
    I have been with Verizon for 30 years and have never had a more experienced and courteous tech. See Gunjan @ South Cumberland St.Lebanon Tn.
  • SC
    Shannon campo
    Oct 23, 2025
    5.0
    James at Verizon is amazing and helped me tremendously.
  • TT
    Tyler
    Oct 23, 2025
    5.0
    James at the Lebanon Tennessee on south Cumberland was very helpful he helped me get the best deal I could afford he deserves a raise for sure
Read more reviews on Google

Frequently Asked Questions About Verizon

What is Victra and what services does it offer?

Victra is your local Verizon Authorized Retailer in Lebanon, TN, offering a full range of wireless devices including phones, tablets, wearables, accessories, and device protection.

What brands of devices can I find at Victra?

Victra offers devices and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.