Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lawrenceburg, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
316 reviews
5 stars
269
4 stars
25
3 stars
6
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Oliver, Jonathan, and Dustin going above and beyond to assist.
Sales Experience
Overall, customers reported positive experiences when purchasing phones and plans, noting that the staff provided thorough explanations and helped them find the best options.
Negative Incidents
Some reviews highlighted issues with specific employees and dissatisfaction with service, particularly regarding a lack of support for elderly customers and unresolved problems.
Store Environment
The store was described as busy but well-staffed, with customers appreciating the prompt service and the welcoming atmosphere.
- LDLora DDec 8, 20255.0Amazing company
- SHStacy HuffDec 1, 20255.0Best cell phone buying experience we have ever had. Patient, helpful, knowledgeable, and helped us find the best plan and items for what we needed.
- JSJoe ShannonSep 11, 20251.0One arrogant employee denied Verizon service is being cut back and is getting worse all of the time. Store also poses as a Verizon owned store until you pay a bill there and they charge for taking the money. They helped me make up my mind to leave Verizon after 30 years.
Frequently Asked Questions About Verizon
What type of wireless devices does Verizon in Lawrenceburg offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at this Verizon authorized retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services can I get from the Verizon store in Lawrenceburg?
Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Lawrenceburg?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Does this Verizon store offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at the Lawrenceburg Verizon store?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is recycling electronics supported at the Verizon store in Lawrenceburg?
Yes, the store has electronics recycling services available.
What nearby places can help customers visiting Verizon in Lawrenceburg?
Nearby hotels like Richland Inn and Villa Inn provide convenient accommodation options, while Walmart Pharmacy is close for picking up prescriptions after your visit.
Are there any dining options near the Verizon store in Lawrenceburg?
Yes, customers can visit nearby restaurants such as Shoney's, Zaxby's, and The Daydream Diner for a meal before or after their visit.
What entertainment or shopping venues are close to Verizon in Lawrenceburg?
Nearby entertainment options include Crockett Cinemas for movies and GameStop for video games, while shopping can be done at places like Bargain Hunt and rue21.