Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Knoxville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
446 reviews
5 stars
359
4 stars
17
3 stars
13
2 stars3
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Robert, Cam, and James for their exceptional service.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and communication problems.
Product Knowledge
Several customers noted the staff's knowledge about products and services, which contributed to a smoother purchasing process.
Store Environment
The atmosphere in the stores was generally described as welcoming, although some customers felt neglected during busy times.
- SOSkyler O’DellDec 24, 20255.0Devin was AWESOME! After I had a bad experience at the cedar bluff store with the employees and he definitely turned my experience around. He greeted me right when I came in and was very helpful. He definitely saved y’all a customer. Thank you Devin!
- JJJohnDec 14, 20255.0Robert was a tremendous help, he made the entire experience simple, quick, and easy
- DSDavid StinnettDec 11, 20255.0Robert performed an outstanding job for me at the Knoxville Verizon Store! Thank you very much!
- CRCC RaffelDec 7, 20255.0Robert was amazing and incredibly helpful. Very attentive and informative on the entire process of getting a new phone.
- JRJoey RaffelDec 7, 20255.0Cam was super helpful with setting up our new phones! A+ service! Highly recommend
Frequently Asked Questions About Verizon
What products and brands can I find at Verizon on 6609 Kingston Pike?
You can find a variety of wireless devices and services including Verizon plans, smartphones from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and accessories.
What are the operating hours for Verizon at 6609 Kingston Pike?
The store is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit Verizon on Kingston Pike?
No, appointments are not required, but you can call ahead to make one if desired.
Can I pick up orders in-store at this Verizon location?
Yes, in-store pickup is available for your convenience.
What payment methods are accepted at Verizon on 6609 Kingston Pike?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Which services are offered at this Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and connected devices support.
Is there a Cellular Sales Smartphone Repair Center near the Verizon store?
Yes, the Cellular Sales Smartphone Repair Center is nearby and can help with phone repairs and accessories.
What dining options are close to the Verizon store on Kingston Pike?
Nearby dining includes Tanzania Store 48, Soccer Taco Mexican Restaurant & Bar, Calhoun's Restaurant (American Barbecue), Status Dough Donuts and Coffee, and Bearden Hill Fieldhouse (American restaurant and bar).
Are there any universities near the Verizon store at 6609 Kingston Pike?
Yes, the University of Tennessee is nearby, which could be convenient for students or staff needing Verizon services.
What local amenities can I visit around the Verizon store on Kingston Pike?
Nearby amenities include the Tennessee Guitar and Sound Company for musical instruments, Art Galleria for arts and crafts, and Summit Express Clinic for medical services.