Business Details
6609 Kingston Pike, Knoxville, TN
37919, United States
Certified by Verizon • Feb 22, 2026
(865) 588-3855
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/tn/knoxville/6609-kingston-pike
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Knoxville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Knoxville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
454 reviews
5 stars
364
4 stars
17
3 stars
13
2 stars3
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Cam, Robert, and Keili.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with staff providing options and assistance without being pushy.
Mixed Experiences
While many customers had great interactions, some reported issues with service quality and communication, leading to frustration and dissatisfaction.
Promotions and Billing Issues
A number of customers expressed concerns about misunderstandings related to promotions and billing, indicating a need for clearer communication.
- RHRichard Henderson4 days ago5.0I would like to give a shout out to David in the repair shop, as he repaired my broken screen on my iPhone without charging me an arm and a leg! Very nice and courteous gentleman! I would like to also recognize Heidi on the sales floor. She generously and graciously extended her expertise with my iCloud-sync issues, with professionalism, at times when she was even busy with other customers. So kind and helpful! Many thanks to you both!
- BFBehruz FayzievFeb 14, 20265.0Heidi Whitaker was excellent to work with. She helped me set up my business accounts and arranged a special phone number quickly and efficiently. She clearly knows her job and made the whole process smooth and stress-free. Thanks to her professionalism and attention to detail, I’m very satisfied with the service. Highly recommended!
- SWStephen WoodsJan 28, 20265.0Great folks here who treat you right!!!
- RBRose BeaneJan 11, 20265.0Cam was amazing! Super professional, not pushy and very knowledgeable along with a humble spirit! He was very easy to talk to, and was able to provide me with options when I had questions! Overall, just a great experience,! Thank you for being on my side and providing our family with all kinds of goodies. Highly recommend!
- SOSkyler O’DellDec 24, 20255.0Devin was AWESOME! After I had a bad experience at the cedar bluff store with the employees and he definitely turned my experience around. He greeted me right when I came in and was very helpful. He definitely saved y’all a customer. Thank you Devin!
Frequently Asked Questions About Verizon
What products and brands can I find at Verizon on 6609 Kingston Pike?
You can find a variety of wireless devices and services including Verizon plans, smartphones from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and accessories.
What are the operating hours for Verizon at 6609 Kingston Pike?
The store is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit Verizon on Kingston Pike?
No, appointments are not required, but you can call ahead to make one if desired.
Can I pick up orders in-store at this Verizon location?
Yes, in-store pickup is available for your convenience.
What payment methods are accepted at Verizon on 6609 Kingston Pike?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Which services are offered at this Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and connected devices support.
Is there a Cellular Sales Smartphone Repair Center near the Verizon store?
Yes, the Cellular Sales Smartphone Repair Center is nearby and can help with phone repairs and accessories.
What dining options are close to the Verizon store on Kingston Pike?
Nearby dining includes Tanzania Store 48, Soccer Taco Mexican Restaurant & Bar, Calhoun's Restaurant (American Barbecue), Status Dough Donuts and Coffee, and Bearden Hill Fieldhouse (American restaurant and bar).
Are there any universities near the Verizon store at 6609 Kingston Pike?
Yes, the University of Tennessee is nearby, which could be convenient for students or staff needing Verizon services.
What local amenities can I visit around the Verizon store on Kingston Pike?
Nearby amenities include the Tennessee Guitar and Sound Company for musical instruments, Art Galleria for arts and crafts, and Summit Express Clinic for medical services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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