Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Knoxville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
262 reviews
5 stars
222
4 stars
9
3 stars
7
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Linwood, Eric, and Cam.
Sales Experience
Several reviews noted positive experiences during phone upgrades and purchases, with staff going above and beyond to assist customers.
Long Wait Times
Multiple customers expressed frustration with long wait times and slow service, indicating that the store can be understaffed during busy periods.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and dissatisfaction with the store's operations.
- BPBoyd PetitDec 12, 20255.0We stopped there because our bank accounts with Bank of America were hacked & the scammers might have used data from hacking 1 of our cell phones. So the technician ran a few scans & it checked out clean. No fee!
- MKMackenzie KellyNov 26, 20255.0I've been a loyal customer for years with Verizon. Cam made the upgrade process smooth and provided the best process possible. Showed us all of the amazing current promotions we qualified for. Cam, our sales rep, was absolutely amazing. Go see him for all your needs!
- GMgarrett morganNov 26, 20255.0Cam is such an amazing sales rep. Helped us with everything and was so nice
- STSam TiptonNov 19, 20255.0Cam is the man! He was able to resolve all of my issues in less than an hour that another store said they couldn’t fix and sent me away. I will definitely be back to Cam for all of our future needs. He has great customer service skills, and took the time to call the customer care support people.
- AEAlex ENov 14, 20255.0Brandon at Verizon was very helpful and ensured a smooth transition with the new devices.
Frequently Asked Questions About Verizon
What services does Verizon at 9304 Kingston Pike offer?
Verizon at 9304 Kingston Pike offers wireless devices, plan upgrades, accessories, and exclusive Verizon services including prepaid wireless, mobile hotspots, and connected devices.
Which brands of smartphones can I purchase at this Verizon store?
You can purchase smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this Verizon store.
What are the store hours for Verizon at 9304 Kingston Pike?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store require appointments for visits?
No, appointments are not required to visit the Verizon store.
What payment methods are accepted at this Verizon location?
Verizon accepts American Express, Discover, MasterCard, and Visa credit cards for payment.
Can I pick up my online orders in-store at this Verizon location?
Yes, the Verizon store at 9304 Kingston Pike offers in-store pickup services.
Is there a Verizon Authorized Retailer near 9304 Kingston Pike?
Yes, Cellular Sales is the Verizon Authorized Retailer located at 9304 Kingston Pike offering Verizon mobile phones and accessories.
What nearby dining options are available around the Verizon store?
Nearby dining options include Chuy's, a Mexican restaurant, and Pizza Hut, known for American-style pizza.
Are there any fitness centers close to the Verizon store?
Yes, National Fitness Center and Power House Boxing gym are located near the Verizon store for fitness and boxing classes.
What local shops can I visit near the Verizon store for shopping?
Nearby shops include Friedman’s Appliances for home appliances, Pet Supermarket for pet supplies, and Red Wing Shoes for footwear and fashion accessories.