Business Details
4128 Fort Henry Dr, Kingsport, TN
37663, United States
Certified by Verizon • Feb 22, 2026
(423) 726-2059
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/tn/kingsport/4128-fort-henry-dr
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Kingsport’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Kingsport connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
313 reviews
5 stars
255
4 stars
15
3 stars
6
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Austin, Dana, and Alax.
Problem Resolution
Several reviews highlighted the staff's ability to quickly resolve issues, such as phone problems and data transfers, often exceeding customer expectations.
Sales Experience
Customers appreciated the non-pressuring sales approach, with staff assisting in making informed purchasing decisions without feeling rushed.
Store Environment
The store atmosphere was described as welcoming and friendly, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with service at other locations and high-pressure sales tactics.
- CWCrystal WebsterJan 15, 20265.0Fast and very helpful with fixing issues.
- MHMary HoganOct 11, 20255.0Josh Fugate and Stephen were so helpful in upgrading both my husband and my phones. We were dreading having to upgrade. They did the transferring process for us. Last time my husband upgraded he had to do it himself! We will definately do business here again. Hogan's
- MCMikel CaywoodOct 14, 20235.0Nice staff.
- MMMiss MaizeyApr 4, 20191.0Overpriced and contracts. Their service was lousy for me.
Frequently Asked Questions About Verizon
What types of devices can I upgrade at the Verizon store on 4128 Fort Henry Dr?
You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola devices, and more at this Verizon location.
What are the operating hours for the Verizon store at 4128 Fort Henry Dr, Kingsport, TN?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location on Fort Henry Dr.
Do I need an appointment to visit the Verizon store at 4128 Fort Henry Dr?
No appointment is required to visit this Verizon store, but you can call ahead to make one if you prefer.
What wireless brands and devices does Cellular Sales at Fort Henry Dr offer?
They offer devices and plans from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa cards for payments.
Does Cellular Sales at 4128 Fort Henry Dr offer in-store pickup services?
Yes, they provide in-store pickup for wireless devices and accessories.
Are there any places to eat nearby the Verizon store on Fort Henry Dr?
Yes, Subway and Little Caesars Pizza are nearby, perfect for grabbing a meal before or after your visit.
What other services and businesses are located near the Verizon store on Fort Henry Dr?
Nearby you can find businesses like Office Pride janitorial services, Wampler's Barber Company, and The UPS Store 4603 for printing and shipping needs.
How can nearby gas stations help when visiting the Verizon store on Fort Henry Dr?
Gas stations like Marathon Gas and BP are close by, making it convenient to refuel your vehicle when coming to or leaving the Verizon store.
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Certified February 22, 2026Yext Knowledge Graph
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