Geek Squad

3.5
30 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
3222 Peoples St, Johnson City, TN
37604, United States

Hours

Reviews

3.5
30 reviews
5 stars
15
4 stars
4
3 stars
1
2 stars
1
1 star
9
  • GR
    Gina Reddin
    Sep 28, 2025
    1.0
    They wrote the password incorrectly to get into my computer. I told them I had very important files regarding a customers project and had a hard deadline which will cost me several hundreds of dollars in revenue. They NEVER called me.. I had to call the 800 number so they could tell them to contact me. Then they sent me a number with an extension. So I call the number and it never accepts the pound to put in the extension. I finally get hold of the national number again and they said that the stores have cut off access to contact the stores directly. This is terrible customer service.
  • TM
    Theresa McMahan
    Sep 15, 2021
    5.0
    Got to love them..they have answers

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Johnson City offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and electronics repair, as well as data recovery and computer support.

How can I schedule a tech service appointment with Geek Squad?

You can schedule your service either in-store at 3222 Peoples St, Johnson City, TN or online through their website.