They wrote the password incorrectly to get into my computer. I told them I had very important files regarding a customers project and had a hard deadline which will cost me several hundreds of dollars in revenue. They NEVER called me.. I had to call the 800 number so they could tell them to contact me. Then they sent me a number with an extension. So I call the number and it never accepts the pound to put in the extension. I finally get hold of the national number again and they said that the stores have cut off access to contact the stores directly. This is terrible customer service.
TM
Theresa McMahan
Sep 15, 2021
5.0
Got to love them..they have answers
CT
Candace Taylor
Aug 10, 2021
1.0
Emailed them 2 weeks ago to ask about pricing and still have not heard from them. Yeah, they're great right? Not....
SW
Sydni Ward
Nov 28, 2020
1.0
I will never go to geek squad again. I made 3 appointments and went in once without an appointment to get my phone screen fixed. I was turned away ALL times because they didn’t have the supplies to fix my iPhone 11 and refused to order the parts. Not to mention one staff member there is extremely rude and unhelpful. Do yourself a favor and go to simply Mac for your IPhone repairs. They took in my phone take morning even though they made my appointment for 5pm and had it fixed and back into my hand before my actual appointment. Not to mention simply Mac staff so unbelievably nice!
DR
Dan Rieks
May 6, 2018
5.0
They were very friendly hand helpful. Bout a printer in Buffalo NY and had problems with it in Tennessee. They helped us get it taken care of no problems at all. Thanks
What services does Geek Squad at Best Buy in Johnson City offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and electronics repair, as well as data recovery and computer support.
How can I schedule a tech service appointment with Geek Squad?
You can schedule your service either in-store at 3222 Peoples St, Johnson City, TN or online through their website.
What are the Geek Squad store hours in Johnson City?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Is Geek Squad at Best Buy in Johnson City currently open?
Yes, Geek Squad is not closed and operates regularly.
What is the contact phone number for Geek Squad at Johnson City?
You can reach Geek Squad at +1 423-262-0329 for any inquiries or service scheduling.
Where is Geek Squad located in Johnson City?
Geek Squad is located at 3222 Peoples St, Johnson City, TN 37604, United States.
Are there electronics and appliance stores near Geek Squad?
Yes, Best Buy itself is nearby, along with hhgregg, both of which offer electronics and appliances, making it convenient to shop and get tech support in one area.
What other mobile phone stores are close to Geek Squad at Johnson City?
Nearby mobile phone stores include Verizon Wireless and Spectrum Store, providing options if you need mobile devices or services along with Geek Squad's repair support.
Can I visit other stores while at Geek Squad in Johnson City?
Definitely, stores like Shoe Station, Bed Bath & Beyond, and Old Navy are close by, so you can run multiple errands conveniently.
Are there any fitness or recreational centers near Geek Squad?
Yes, Orangetheory Fitness is nearby if you want to fit in a workout before or after your visit to Geek Squad.