Brand Certified
Cricket Wireless Authorized Retailer
4.6(157 reviews)
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
Business Details
2708 N Roan St Ste D1, Johnson City, TN
37601, United States
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
(423) 430-6213
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
https://www.cricketwireless.com/stores/tn/johnson-city/2708-n-roan-st-ste-d1
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
About
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Johnson City store today.
Location
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
Cricket Wireless Authorized Retailer
2708 N Roan St Ste D1, Johnson City, TN
37601, United States
Hours
Certified by Cricket Wireless Authorized Retailer • Feb 22, 2026
Reviews
4.6
157 reviews
5 stars
127
4 stars
11
3 stars
8
2 stars
3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.
Employee Recognition
Specific employees, particularly Brandon, David, and Thomas, received multiple commendations for their outstanding support and professionalism.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and unhelpful staff at certain locations.
Store Environment
Customers appreciated the cleanliness and welcoming atmosphere of the store, although some noted issues with loud music.
Product Knowledge
Customers frequently mentioned the staff's expertise in explaining products and services, contributing to a positive buying experience.
- SLS LigockiFeb 3, 20265.0Cynthia and David were so helpful in getting a broken phone replaced. David did everything he could to help me find the best setup for my budget, and Cynthia even helped entertain my toddler during the process! This is why cricket is the best: they keep it easy, stress-free, and low cost ❤️
- KTkelly taylorNov 1, 20255.0David P. Is a fantastic asset to your company. He is a shining example of 5 star service. My sister and I were there today for help with her phone which had not been upgraded in a few years. David was remarkably patient as we asked questions and looked at options and took the time to explain anytime we were unclear or had questions. We were so impressed with his professionalism and his knowledge. We are thankful for professionals like David who take pride in their job, their company, and their commitment to service and to their customers.
- BBBrian BishopOct 20, 20251.0Never do their bridgepay option. They will not explain anything about it other than it splits your bill in half and pay the other half in 7 days. 10-10 I did bridgepay and thought I had the autopay on. 10-17 comes and goes, 10-18 comes and goes. Service still on. No reminders or anything sent like they usually do. They cut my phone lines off 10-19. And I try to fix it by paying the other half, and they say I don't owe half. I owe a whole month. These people robbed me blind and refused to credit me for the lost half. Both their store and customer service refused to help. I will never use their phone lines again ! If you like to have your money stolen, you might like it here.
- CFCrystal FartsJan 16, 20205.0Great service
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Johnson City offer?
Cricket offers customizable plans with unlimited talk, text, and data and no annual contracts.
Where is Cricket Wireless Authorized Retailer located in Johnson City?
The store is located at 2708 N Roan St Ste D1, Johnson City, TN 37601.
What are the store hours for Cricket Wireless Authorized Retailer in Johnson City?
Open Monday to Friday from 10 AM to 7 PM, Saturdays 10 AM to 6 PM, and Sundays 12 PM to 6 PM.
Does Cricket Wireless Authorized Retailer in Johnson City require a contract for their phone plans?
No, Cricket offers cell phone plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer in Johnson City by phone?
You can reach them at +1 423-430-6213.
What online resources are available to learn more about Cricket Wireless Authorized Retailer in Johnson City?
Visit their official store page or social media accounts on Facebook, TikTok, YouTube, Instagram, and Twitter for updates and information.
What nearby places can I visit after shopping at Cricket Wireless on North Roan Street?
After your visit, you can enjoy pizza at Little Caesars Pizza or grab donuts at Daylight Donuts, both nearby and convenient.
Are there automotive repair services near Cricket Wireless Authorized Retailer?
Yes, TSI Diesel and Performance and Tri-City Collision Center are nearby for automotive repair and customization needs.
Can I combine a visit to Cricket Wireless with shopping for wines and spirits?
Certainly! One Stop Wines and Spirits North Roan is a nearby liquor store where you can shop for your favorite beverages.
What other types of shops and services are close to Cricket Wireless in Johnson City?
Nearby you can find beauty salons like Ann's Nails, pawn shops such as Albert's Pawn, and entertainment venues like Freedom Hall.
Brand Certified Facts from Cricket Wireless Authorized Retailer
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Certified February 22, 2026Yext Knowledge Graph
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