Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,286 reviews
5 stars
1,674
4 stars
751
3 stars
382
2 stars
163
1 star
316
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report inattentive service and difficulties reaching human representatives.
Product Availability
Customers noted a good selection of electronics, but many expressed frustration over items being out of stock or not available as advertised.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication about delivery schedules, leading to significant customer dissatisfaction.
Sales Experience
While some customers had positive experiences with sales staff, others reported aggressive upselling tactics and a lack of assistance when needed.
Store Environment
The store's atmosphere was described as lacking, with some customers feeling it resembled a barebones warehouse and noting a need for more staff presence.
- JHJ HNov 10, 20251.0Bought the TV back in August 65 inch Sony Bravia which is three months almost $2000 have issues with the TV at three months keeps shutting off call up and you’re telling me I have to deal with the people who actually made the TV which is ridiculous How could you not get help from Best Buy after three months? Unacceptable. I would never buy TV from Best Buy don’t make the mistake I did customer support total nonexistent. Obviously, they don’t back there product ok so when I buy a Brand new vehicle they don’t tell me to go reach out too Toyota or Ford I take it to where I bought the vehicle and they fix it When I buy at the supermarket and I’m not happy with the product I return it get a refund or a new product so I have to pay the geek squad on a brand new product that you’re selling I have to pay for an extended warranty. you should have a sign saying , Best Buy doesn’t back their shit. You have to deal with the maker of the product I don’t think so. I’m pretty much done with Best Buy And I hope people read this review And go elsewhere
- DBDerek BrownNov 9, 20255.0I enjoy visiting the Best Buy at this location. The staff is super friendly and helpful and the store has a great variety and inventory of merchandise. The staff has helped me several times with technical questions and they truly appreciate my business.
- PBParamedic BrightNov 3, 20255.0Very professional and knowledgeable staff welling to help u with making a positive purchase that u will be happy with. There is someone in each department like this and some associates that can move between departments with ease and help u with what ever you are there for.
- CECraig EconopoulyNov 3, 20253.0Sales person was rude, said she had to go on break so she goes outside and smokes in front of side of entrance, found another one that was better but had the personality of a door knob
- RPRon PersaudOct 25, 20253.0Meh it’s a Best Buy. Kind of looking like a barebones warehouse type of feel to me lately. And the staff seem like they could care less whether you’re there or not. But it could be that I’m just getting older and out of touch. Average - 3/5 if you need TVs or electronics etc. I’ve bought a tv and some headphones from there in the last 3 months. And both times was fine. Again, like most of my reviews, would’ve liked to see lower prices.
Frequently Asked Questions About Best Buy
What are the regular operating hours of Best Buy in Johnson City?
Best Buy in Johnson City is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Johnson City?
Best Buy is located at 3222 Peoples St, Johnson City, TN 37604, USA.
Does the Johnson City Best Buy offer curbside pickup services?
Yes, curbside pickup services are available at this Best Buy location.
Can I get repair services at Best Buy Johnson City?
Yes, Best Buy offers expert repair services including Geek Squad support at this location.
What types of products can I shop for at Best Buy in Johnson City?
You can shop for TVs, computers, appliances, home electronics, cameras, and video games among other electronics.
How can I contact Best Buy Johnson City?
You can reach Best Buy Johnson City by phone at +1 423-262-0329 or visit their website at https://stores.bestbuy.com/tn/johnson-city/3222-peoples-st-899.html/
Are there any nearby electronics or appliance stores close to Best Buy Johnson City?
Yes, nearby electronics and appliance stores include another Best Buy, hhgregg, and Geek Squad for mobile phones and electronics services.
What nearby stores can I visit for clothing and fashion after shopping at Best Buy?
You can visit Old Navy, Shoe Station, and Shoe Carnival, all located near Best Buy for a variety of clothing and footwear options.
Are there any nearby facilities or services for shipping or banking near Best Buy Johnson City?
Yes, the UPS Access Point location offers shipping services and the First Horizon Bank ATM provides banking services nearby.
What health care facilities are close to Best Buy Johnson City?
Nearby healthcare facilities include Mountain States Medical Group, Mountain States Health Alliance hospital, Ballad Health Medical Associates Pediatrics, and several dental clinics like Regional Center For Oral Surgery and Dr. Charles Witkowski's practice.