Was sent here by apple care to get my iPhone fixed. The phone was shutting down, restarting uncontrollably and the back was cracked. The line to talk to the employees was chaotic, couldn’t tell if there even was a line or it was people who had already been seen but were waiting for their device. After 10 minutes they finally acknowledged I was there just to immediately tell me they “couldn’t “ fix my phone, then changed it to “ well we can fix it but it will take 3-7 business days” . I was not a walk in, I scheduled an appointment the night before with apple care and clearly described the issues my phone had. I think the employees just simply didn’t feel like working on my phone. If they have employees like this that aren’t capable of doing their jobs apple care shouldn’t have them as an option. Would not recommend letting them work on ANY device!! Would recommend going to an Apple Store
SC
Stephanie Cook
May 27, 2024
5.0
Willie, Quinton and Ashton all eagerly helped to resolve our computer issues. They found the problem quickly and we were able to get it corrected. They helped us get connected with other devices as well. They advised us on how to reconnect everything once we got it home
Everything worked great. Thanks to you it was much easier.
ML
Mario Lopez-Rodriguez
Feb 27, 2018
5.0
Had an awesome experience with Truman Wallace from Geek Squad, He resolved my connection issue with my recent projector purchase and was respectful and kind throughout the whole process!
What services does Geek Squad at Best Buy in Jackson offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, electronics, and appliance repairs. You can schedule service in store or online.
What are the operating hours of Geek Squad at 1170 Vann Dr, Jackson?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Jackson, Tennessee?
You can reach Geek Squad at +1 731-660-2829 for inquiries or to schedule service.
Can I schedule Geek Squad services online for the Jackson location?
Yes, you can schedule Geek Squad services online via their Best Buy store webpage.
Where is Geek Squad at Best Buy located in Jackson?
Geek Squad is located at 1170 Vann Dr, Jackson, TN 38305, United States.
What nearby stores and services can I visit around Geek Squad at 1170 Vann Dr?
Near Geek Squad, you can visit Best Buy for electronics and appliances, Hobby Lobby for arts and crafts, and Firestone Complete Auto Care for automotive services.
Are there dining options close to Geek Squad at 1170 Vann Dr?
Yes, dining options nearby include Jimmy John's sandwich shop, Buffalo Wild Wings American restaurant and bar, and Bistro Eleven Sixty offering Italian and American cuisine.
What other retail stores are located near Geek Squad in Jackson?
Nearby retail stores include SKECHERS Warehouse Outlet for shoes, Maurices for women's clothing, OshKosh B'Gosh and Carter's for children's clothing, and Visionworks for eyewear.
Is there convenient transportation or fuel service near Geek Squad?
Yes, customers can find gas stations nearby including Shell and BP at Vann Dr to refuel when visiting Geek Squad.
Does Geek Squad at Jackson have any special promotions or featured messages currently?
The location features Black Friday Deals which can be viewed on their Best Buy store webpage.