Geek Squad

3.4
32 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1170 Vann Dr, Jackson, TN
38305, United States

Hours

Reviews

3.4
32 reviews
5 stars
15
4 stars
4
3 stars
1
2 stars
2
1 star
10
  • KQ
    Kyler Quick
    Nov 15, 2025
    1.0
    Do not recommend
  • DL
    David L
    Jun 29, 2025
    1.0
    Was sent here by apple care to get my iPhone fixed. The phone was shutting down, restarting uncontrollably and the back was cracked. The line to talk to the employees was chaotic, couldn’t tell if there even was a line or it was people who had already been seen but were waiting for their device. After 10 minutes they finally acknowledged I was there just to immediately tell me they “couldn’t “ fix my phone, then changed it to “ well we can fix it but it will take 3-7 business days” . I was not a walk in, I scheduled an appointment the night before with apple care and clearly described the issues my phone had. I think the employees just simply didn’t feel like working on my phone. If they have employees like this that aren’t capable of doing their jobs apple care shouldn’t have them as an option. Would not recommend letting them work on ANY device!! Would recommend going to an Apple Store
  • SC
    Stephanie Cook
    May 27, 2024
    5.0
    Willie, Quinton and Ashton all eagerly helped to resolve our computer issues. They found the problem quickly and we were able to get it corrected. They helped us get connected with other devices as well. They advised us on how to reconnect everything once we got it home Everything worked great. Thanks to you it was much easier.
  • ML
    Mario Lopez-Rodriguez
    Feb 27, 2018
    5.0
    Had an awesome experience with Truman Wallace from Geek Squad, He resolved my connection issue with my recent projector purchase and was respectful and kind throughout the whole process!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Jackson offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, electronics, and appliance repairs. You can schedule service in store or online.

What are the operating hours of Geek Squad at 1170 Vann Dr, Jackson?

Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.