Best Buy

4.0
1505 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
5591 Hwy 153, Hixson, TN
37343, United States

Hours

Reviews

4.0
1,505 reviews
5 stars
751
4 stars
335
3 stars
198
2 stars
80
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and knowledgeable staff, others reported unhelpful or rude service.

Store Closure

Many reviews noted that the store is closing, leading to limited inventory and a decline in overall shopping experience.

Product Availability

Customers expressed disappointment with the limited selection of products available in-store, often finding better options online.

Positive Experiences

Despite the challenges, several customers shared positive experiences with specific employees who provided excellent assistance.
  • FM
    Fabrice Medastin
    Aug 29, 2025
    5.0
    The gentleman who helped me in technology was helpful and friendly
  • CG
    Christopher Grindle
    Dec 31, 2021
    5.0
    Great sale's Associate knowledge and they take the time to answer all of our questions or concerns
  • JM
    Josh Middleton
    Dec 7, 2019
    4.0
    It's best buy its alright
  • RG
    Randall Gregory
    Jan 29, 2018
    5.0
    Took the time to help beyond most retailers today. Thanks Adam. Well staffed knowledgeable

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Hixson, TN?

Best Buy in Hixson, TN is currently closed all days of the week.

Does Best Buy in Hixson offer curbside pickup?

Yes, Best Buy in Hixson offers curbside pickup as a pickup and delivery service.