Mixed feedback on customer service; some praised helpful staff while others reported poor assistance and unknowledgeable employees.
Product Availability
Customers expressed frustration over limited product selections and issues with online order fulfillment.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to unsatisfactory shopping experiences.
Store Environment
The store layout received positive remarks, but some customers noted that staff were often preoccupied or unapproachable.
Delivery Issues
Delivery service was criticized for delays and poor communication, impacting customer satisfaction.
KB
Kate Barbiyeru
Nov 12, 2025
5.0
Andrew at customer service helped me out today with transferring my old Mac to my new Mac and he definitely went above and beyond. Allstar employee and I would definitely return to this Best Buy or recommend it to others.
JA
Jennifer Appleby
Nov 9, 2025
5.0
Autumn and Antonio were very helpful!
JR
Jad Rick
Nov 3, 2025
5.0
Had a great experience here fast service super nice employees and cool people in here awesome Best Buy and Yaya is amazing !!!
JO
JESUS OLAM
Nov 2, 2025
5.0
It was really good experiencia. I love best buy you can fina good delas.
CO
Connell Outlaw
Oct 29, 2025
3.0
Went there to purchase a printer most of the salesman need training before they are put on the floor knowledge of the items they are selling