Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Harriman’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
248 reviews
5 stars
180
4 stars
22
3 stars
16
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised individual staff members for their helpfulness and professionalism, particularly mentioning Trey, Adarius, and Linwood.
Sales Practices
Multiple reviews expressed dissatisfaction with perceived deceptive sales tactics and unfulfilled promises regarding pricing and service.
Wait Times
Customers frequently reported long wait times and inadequate staffing, leading to frustration during visits.
Technical Support
There were mixed reviews on technical support, with some customers receiving excellent assistance while others felt their issues were not adequately addressed.
Pricing Concerns
Many customers found Verizon's pricing to be high and expressed dissatisfaction with additional charges and fees.
- BEBrooke EdwardsOct 9, 20251.0Told us it would be 40 dollars less a month and we get a free iPad. Called the loyalty line to ensure this went through as promised. They said they are just trying to sell you things and arnt always correct. Quite unfortunate
- LLLake LadySep 19, 20255.0Nice store, too bad the staff rotates- super helpful associate even though I went in for a problem which meant no commission! A rarity these days.
- CCCharles CoferJul 9, 20255.0In and out quickly. Very nice and professional service
- GPGRAHAM PHILLIPSJul 3, 20254.0Great fast
- VVValerieAug 24, 20165.0We went to Verizon to find out about getting a better network then what we had at the time. We switched over to Verizon. Our sales rep Evan was very professional and nice, he answered all of our questions and was very helpful. I would recommend them to help you with your service. Good service and friedly.
Frequently Asked Questions About Verizon
What services does the Verizon store at 1320 S Roane Street in Harriman provide?
The Verizon store offers in-person wireless sales consulting, upgrades for devices like Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola, Verizon plans, wireless accessories, exclusive Verizon services, and the latest promotions.
What brands of smartphones and devices are available at this Verizon store?
This Verizon store carries brands including Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless devices.
Can I pay my Verizon bill at the Harriman Cellular Sales location?
Yes, you can pay your Verizon bill in-store at this location.
What are the store hours for Verizon at 1320 S Roane Street?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is an appointment required to visit this Verizon store?
No, appointments are not required to visit the store, though you can call to make one if preferred.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Does this Verizon location offer in-store pickup for products?
Yes, in-store pickup is available for products purchased at this store.
What nearby hotels can I consider if I am visiting the Verizon store from out of town?
Nearby hotels include Quality Inn Harriman, Travelodge by Wyndham Harriman, and Baymont by Wyndham Harriman, offering convenient accommodation options close to the store.
What automotive services or dealerships are near the Verizon store?
Nearby automotive options include Nu-RIDE AUTO, Big Mike's Motors, Intoxalock for automotive parts and repair, Wheels Towing for roadside assistance, and Turpin Auto for automotive repair services.
Are there any fitness centers close to the Verizon store where customers can work out?
Yes, Anytime Fitness Harriman and another Anytime Fitness location are nearby fitness centers customers can visit before or after shopping at Verizon.