Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Harriman’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
252 reviews
5 stars
182
4 stars
23
3 stars
16
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Sales Practices
Numerous complaints about misleading sales tactics and unfulfilled promises regarding pricing and services.
Wait Times
Customers frequently reported long wait times and inadequate staffing, leading to frustration.
Pricing Concerns
Many customers expressed dissatisfaction with high prices and unexpected charges.
- CACherise ArsenaultDec 31, 20255.0We needed a plan for our RV internet. The person was knowledgeable and efficient. He even got our monthly pymt down a bit.
- MBMelissa BokorDec 29, 20255.0Shawn was AMAZING! He knows his stuff and help us tremendously. Definitely recommend Shawn for all Verizon needs!
- ABAlyssa BerryDec 14, 20251.0Walked in to ask a few questions, and the man was extremely rude to my boyfriend and I.
- BEBrooke EdwardsOct 9, 20251.0Told us it would be 40 dollars less a month and we get a free iPad. Called the loyalty line to ensure this went through as promised. They said they are just trying to sell you things and arnt always correct. Quite unfortunate
- LLLake LadySep 19, 20255.0Nice store, too bad the staff rotates- super helpful associate even though I went in for a problem which meant no commission! A rarity these days.
Frequently Asked Questions About Verizon
What services does the Verizon store at 1320 S Roane Street in Harriman provide?
The Verizon store offers in-person wireless sales consulting, upgrades for devices like Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola, Verizon plans, wireless accessories, exclusive Verizon services, and the latest promotions.
What brands of smartphones and devices are available at this Verizon store?
This Verizon store carries brands including Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless devices.
Can I pay my Verizon bill at the Harriman Cellular Sales location?
Yes, you can pay your Verizon bill in-store at this location.
What are the store hours for Verizon at 1320 S Roane Street?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is an appointment required to visit this Verizon store?
No, appointments are not required to visit the store, though you can call to make one if preferred.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Does this Verizon location offer in-store pickup for products?
Yes, in-store pickup is available for products purchased at this store.
What nearby hotels can I consider if I am visiting the Verizon store from out of town?
Nearby hotels include Quality Inn Harriman, Travelodge by Wyndham Harriman, and Baymont by Wyndham Harriman, offering convenient accommodation options close to the store.
What automotive services or dealerships are near the Verizon store?
Nearby automotive options include Nu-RIDE AUTO, Big Mike's Motors, Intoxalock for automotive parts and repair, Wheels Towing for roadside assistance, and Turpin Auto for automotive repair services.
Are there any fitness centers close to the Verizon store where customers can work out?
Yes, Anytime Fitness Harriman and another Anytime Fitness location are nearby fitness centers customers can visit before or after shopping at Verizon.