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Apple Saddle Creek

3.8
(1303 reviews)

Business Details

2031 West Street, Germantown, TN
38138, United States
(901) 751-6980
https://www.apple.com/retail/saddlecreek

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Saddle Creek
2031 West Street, Germantown, TN
38138, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 5:30 PM

Reviews

3.8
1,303 reviews
5 stars
760
4 stars
157
3 stars
67
2 stars
50
1 star
269
  • ST
    Shrishiv Timbalia
    5 days ago
    1.0
    Frustrating experience with phone repair / replacement.
  • KJ
    Ka'zia Jackson
    Apr 18, 2026
    1.0
    Workers walk right past you while you’re asking a question. Snarky attitudes long waits and incompetence. Wouldn’t recommend. Waited over 40 minutes for 2 minutes of rushed service that did not help or answer why my phone had an issue.
  • TB
    Tasha Brooks
    Apr 17, 2026
    1.0
    Rude as hell. I purchased an iPhone from cricket which had a year warranty from Apple after a few weeks of having the phone it started dropping calls and going in sos mode. I took the phone to Apple they told me all the tests were green. I insisted to have the phone sent off. I pick the phone up yesterday and the same issues. Went back today and was told I couldn't get another phone because no tests failed but the manager saw my phone in sos mode
  • AB
    Amy Brandeburg
    Apr 8, 2026
    1.0
    I had an appointment but had to wait 45 minutes because they forgot about me. When I was finally seen to get my battery replaced, they said they couldn’t do it today and recommended I call the 1-800 number to have a replacement phone shipped to me in 1-2 days with a temporary hold on my credit card until I shipped in my current phone. Called the 1-800 number and was told that was not an option they offer and the best they could do instead would be for me to mail my phone in and spend 5-6 business days without any phone until they could replace the battery and ship it back to me. Very frustrating experience. This Apple Sore’s service department needs to better educate their employees so they don’t offer inaccurate information and set expectations they cannot meet.
  • JC
    James Cloyd
    Mar 31, 2026
    5.0
    Gunther helped me out today and was fantastic. He was genuinely friendly, eager to help, and great to talk to. Dealing with phone issues is never fun, but his positive attitude made the whole experience much easier. He quickly figured out what was wrong and walked me through several options for fixing it. Really appreciated the help and great service.

Frequently Asked Questions About Apple Saddle Creek

What products can I find at Apple Saddle Creek?

Apple Saddle Creek offers iPhone, Mac, Apple Watch, iPad, and other Apple products.

Where is Apple Saddle Creek located?

Apple Saddle Creek is located at 2031 West Street, Germantown, TN 38138, United States.

Brand Certified Facts from Apple Saddle Creek

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Certified April 26, 2026Yext Knowledge Graph
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