There are so many wonderful things to share about Dr. Merrell and the entire staff at McKay’s Mill Animal Hospital, making it very hard to capture in a review. They took care of our precious English lab, Georgia, for twelve and a half years. From puppyhood until her last days, the entire staff loved on her and gave her the very best care, and helped and guided us through her illnesses and senior years with heartfelt concern. Their caring, compassion, and love for animals are unmatched!
Thanks to Dr. Merrell and her knowledge of the newest medications, we had an additional year and a half with our sweet girl—time that we would otherwise not have gotten because of her arthritis. The average life span of a Labrador retriever is 10 years, and they gave us 12 and a half. We are so thankful!
Georgia loved this staff so much and no matter where we moved after leaving the McKay’s Mill neighborhood, we made the drive back to MMAH. From Brentwood, Nashville, and even Columbia, we made the drive so Georgia could continue her vet care by this wonderful practice.
We also loved working with Dr. Woodard on Dr. Merrell‘s days off. The front desk staff and all techs went above and beyond every time we visited and there are times in her later years that I just don’t know what we would have done without them. They loved and cared for Georgia like she was their own and we are forever grateful!
MD
Meredith Daffron
Sep 16, 2025
5.0
Dr Merrill and her staff are wonderful. They have been caring for our pets for fifteen years and they always provide excellent care. Dr Merrill recently helped us navigate the end of life care for our boy. Her empathy and compassion helped us so much in a difficult time. Thank you Dr Merrill and All the wonderful caring staff at Mckays mill animal .
AC
Ashley Cole
Aug 22, 2025
5.0
Great staff and decent pricing!
AR
Alison Rossano
Aug 8, 2025
5.0
Even though they were fully booked Friday, they still made time to see my 8 week old English bulldog for some tummy issues. The vets and techs here are thorough and really take care of your animal.
TH
Tina Payne Hunt
Jul 26, 2025
5.0
New ver and they were so nice and professional... lower fees and costs for Brentwood area...thank you Dr. Moore and team!!!
Frequently Asked Questions About VCA McKay’s Mill Animal Hospital
Where is VCA McKay’s Mill Animal Hospital located?
VCA McKay’s Mill Animal Hospital is located at 1000 Longpoint Way, Franklin, TN 37064, US.
What types of pets does VCA McKay’s Mill Animal Hospital care for?
They provide veterinary services for cats, dogs, and rabbits.
What are the operating hours of VCA McKay’s Mill Animal Hospital?
They are open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Which payment options are accepted at VCA McKay’s Mill Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is VCA McKay’s Mill Animal Hospital accredited or affiliated with any veterinary associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What types of services can I expect at VCA McKay’s Mill Animal Hospital?
Services include advanced care, dental care, cardiology, surgery, immunizations, diagnostics, pet grooming, wellness exams, and more specialized veterinary treatments.
Does VCA McKay’s Mill Animal Hospital have wheelchair accessible entrances?
Yes, the hospital has wheelchair accessible entrances to accommodate all clients.
Are there any child care or preschool facilities near VCA McKay’s Mill Animal Hospital?
Yes, nearby facilities include TOBschool, Amazing Explorers Academy Franklin, and The Learning Experience, which may be convenient if you're dropping off your pet and need childcare options.
What nearby dining options are available around VCA McKay’s Mill Animal Hospital?
Edley’s Bar-B-Que and The Hiramine Haven are nearby barbecue restaurants where you can enjoy a meal before or after your visit.
Are there any nearby medical or health services close to VCA McKay’s Mill Animal Hospital?
Yes, nearby medical facilities include Refine Vein Center: J. Avery Reynolds, MD and Franklin Children's Dentistry, providing additional health services in the area.