Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1231 Huntsville Hwy in Fayetteville, TN 37334
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
215 reviews
5 stars
179
4 stars
15
3 stars
7
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jeremiah, Aprille, and Ashley for their exceptional service.
Professionalism
Several reviews highlighted unprofessional behavior from some staff members, including being inattentive and unhelpful, which led to negative experiences.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, with many noting they were in and out of the store in a timely manner.
Mixed Experiences
While some customers had great experiences, others reported significant issues, including problems with phone deals and poor management responses.
Store Environment
The store was described as clean and well-organized, contributing to a positive shopping experience.
- CHCorana HicksNov 11, 20251.0Awful experience little to no help.. Very unprofessional workers. They were checking there phone an taking calls the whole time they were trying to help me an kept saying the were waiting on the computer to load .. which they were not
- BLBecky LewterJun 19, 20255.0Kudos to the young man who stayed late to get our phones set up.
- DADailia AdamsJun 16, 20255.0Great service friendly people.
- GGgainerspotSep 3, 20181.0Dishonest people that will lie t get you locked into a plan that you are stuck with. I will never do business with them again.
Frequently Asked Questions About Verizon
What is the address of the Russell Cellular Verizon store in Fayetteville, TN?
The store is located at 1231 Huntsville Highway, Ste A, Fayetteville, TN 37334.
What are the operating hours for the Russell Cellular Verizon store?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
What brands of mobile phones and accessories does Russell Cellular carry?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products including smartphones, tablets, accessories, and smartwatches.
Does Russell Cellular provide in-store pickup for online orders?
Yes, the store offers in-store pickup services for customers.
What payment methods are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Is the Fayetteville Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I schedule an appointment or find more information about services at Russell Cellular?
You can use the My Verizon app or visit their website for scheduling and service details.
What nearby restaurants can I visit before or after shopping at Russell Cellular?
You can enjoy nearby dining at La Fuente Mexican Restaurant, Little Caesars Pizza, Sonic Drive-In, or Waffle House.
Are there any nearby places where I can get car-related services around Russell Cellular?
Yes, nearby options include Tidal Wave Auto Spa, Wash N' Roll Car Wash, and O'Reilly Auto Parts for automotive needs.
What local businesses near Russell Cellular might be helpful for financial or insurance services?
Nearby professionals include Edward Jones Financial Advisor John R Karby, CFP®|AAMS® and Alex Boyce from State Farm Insurance.