Business Details
2323 N Germantown Pkwy, Cordova, TN
38016, United States
Certified by Verizon • Feb 22, 2026
(901) 256-6355
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/tn/cordova/2323-n-germantown-pkwy.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Cordova, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2323 N Germantown Pkwy.
Details
- DebitAvailable
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Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
432 reviews
5 stars
227
4 stars
63
3 stars
30
2 stars
20
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unhelpfulness.
Staff Knowledge
Several customers noted that some employees were knowledgeable and helpful, while others felt staff lacked the necessary expertise.
Store Experience
Many reviews mention long wait times and poor in-store experiences, including lack of greeting and assistance.
Management Issues
There are complaints about management and staff professionalism, with some customers suggesting that staff should be replaced or retrained.
Operational Efficiency
Customers expressed frustration with slow service and issues related to store hours and staffing levels.
- TMTerence Miles1 day ago5.0Ask for Alan, he super helpful best store rep I've ever dealt with. You won't leave empty handed or unhappy‼️❗️‼️❗️‼️
- WHWill HylanderFeb 14, 20265.0Logan helped us get switched over from AT&T and we highly recommend him!
- EAElias AhmedJan 8, 20261.0I went to Verizon to switch my phone line and had the worst customer service I have ever seen.
- RBRame BaharJan 8, 20261.0went to 2323 N Germantown Pkwy, Ste 101 to activate my phone line, and it was the worst customer service I have ever experienced.
- EDEmmy DenmanDec 27, 20255.0Had to drive in from Oakland this afternoon because silly me deleted the cellular off my phone 🙃. Walked in to see Mark (I remembered him from literally my first Verizon experience in 2002) and he instantly jumped into action to get me fixed and did so with a great attitude and was the sweetest human. Was really peeved at myself for whatever I did And was angry about having to drive to Wolfchase the Saturday after Christmas but I’m so glad God set me up see this man. He is amazing and if you go to Verizon you’d better say hi to him! (Also, if you are his boss and he’s reading this he deserves a raise!)
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Certified February 22, 2026Yext Knowledge Graph
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