Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Columbia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
470 reviews
5 stars
260
4 stars
72
3 stars
41
2 stars
27
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some representatives praised for their helpfulness and others criticized for being rude or pushy.
Sales Practices
Several customers reported feeling pressured to purchase additional services or products that they did not want.
Efficiency
Customers experienced long wait times for service, with some visits taking hours, while others reported quick and efficient transactions.
Knowledgeable Staff
Many customers appreciated the knowledge and assistance provided by specific employees, particularly in resolving issues and answering questions.
Overall Experience
While some customers had positive experiences, others expressed frustration with misleading information and poor service, leading to a lack of trust in the store.
- DCDevon Crumley3 days ago1.0Came in to the store to upgrade 1 phone and change its phone number. We already knew what phone we wanted so we thought this will be fast and simple. The representative we had (Dakota) told us there was a bring your own phone promo so he added a new line to the old phone and said it was free, which is false. We were instructed to leave the line on the plan for however many months and then we could remove. Dakota made us purchase Verizon insurance and gave us a spill about another costumer breaking their phone just after leaving the store. He told us it was required and when we pushed back on it, he went and talked to someone and got an activation fee waived if we kept it. When I got my bill, I noticed a lot of things to be untrue. The “free phone” in fact is not free and costs $12 per month. I had to get the activation fee waived. Verizon support removed the insurance and told me that it’s not required. Verizon support themselves said that the added line and insurance was to make his stats better for bonuses. I’m very upset with this Verizon location. This is very deceitful tactic. Do not go in store, go online and save yourself the headache
- AFAsh Hitchens (Flautist4ever)Sep 14, 20255.0I stopped in on September 4, 2025 to browse and see what Verizon had to offer. I wasn't planning to buy anything, but the sales representative, Dakota, was able to set me up with the ideal phone and plan for my needs-- and at a price point that worked well for my budget! All in all i had a great experience, again thanks to Dakota.
- LZLA Zrle60Sep 6, 20255.0Didn't have to wait so long for service this time. Thankful. Last time, my husband and I bought service for 3 phones and it took 4 hours. No joke.
- KKKyMo488Aug 29, 20255.0Nathan was incredibly helpful and friendly. Saved me a bunch of time and frustration! Thanks again!
- NJNaomi JonesAug 27, 20255.0Trevor was very helpful in the upgrade process and I appreciate his help in getting into a new phone, as he was super knowledgeable with all my questions and concerns.
Frequently Asked Questions About Verizon
What smartphones and brands does the Verizon store in Columbia offer?
The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon store in Columbia?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What purchasing and delivery options does the Verizon Columbia store provide?
You can buy online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store in Columbia offer service repairs?
No, the Verizon store does not offer service repair services.
What payment methods are accepted at the Verizon Columbia store?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Is free Wi-Fi available at the Verizon store in Columbia?
Yes, free Wi-Fi is available for customers at the store.
How can I schedule an in-store appointment at Verizon Columbia?
You can schedule your appointment via their website or the My Verizon app for convenient in-store visits.
What nearby dining options are there around the Verizon store in Columbia?
Nearby you can find Subway sandwich shop and Fat Boys Mexican Food Truck, great spots to grab a meal before or after visiting Verizon.
Are there any convenient automotive services near the Verizon Columbia store?
Yes, nearby automotive services include Super Speed Wash, Mister Car Wash, Advance Auto Parts, and AutoZone for car washes, detailing, and parts.
What are some shopping and financial service options close to Verizon Columbia?
Nearby options include ALDI USA grocery store, Oasis Package Store for liquor and groceries, Bitcoin Depot ATM and currency exchange, and Bloom Financial Planning for financial services.