Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2308 Treasury Dr in Cleveland, TN 37323
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
319 reviews
5 stars
243
4 stars
21
3 stars
13
2 stars
10
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Drake, Jackson, and Jaylin.
Efficiency
Several reviews noted quick service and efficient handling of transactions, with many customers being in and out of the store in a short time.
Professionalism
While many staff members were commended for their professionalism, there were also complaints about unprofessional behavior from some employees, particularly the manager.
Product Knowledge
Customers appreciated the staff's ability to answer questions and provide detailed explanations about products and services.
Negative Experiences
A number of reviews mentioned issues with misleading information, poor customer service, and dissatisfaction with the handling of transactions.
- ABAshlyn Bree5 days ago5.0Drake and Johnathan were great! Very kind, helpful, and very knowledgeable!!
- CYCarol YatesNov 17, 20255.0I have been using Russell Cellular for several years now. Brian at the Treasury Drive location in Cleveland is the best. Brian is kind, soft spoken and knows how to treat the customers. Brian explains all the options and has lots of patience. Store is clean and stocked well for all your phone needs. Brian and Russell Cellular will have my business always.
- TTtiaNov 7, 20255.0Drake has been a saint! Best sale representative I have had!
- JHjaumichael hardyOct 8, 20255.0Drake, was the best sells person that I Have ever dealt with. He made everything very clear and kept it straight forward with me about everything I would be paying and would not be paying . He got me the best deals that he could get me and had me in and out of the store within 30 minutes with my new iPhone 17 . I highly recommend the Verizon store in Cleveland next to Walmart if you are looking for a professional to help you with phones and services. My old phone was cutting on and off every 3 minutes , so when I came into the Verizon store , he understood what I was going through and got me a new phone and sweet deal in no time. Shout out to Drake at Verizon in Cleveland tn.
- JCjonatan cuencaOct 7, 20255.0Thank you Jonatan and Drake!!!! This guys really took care of us, offered us all this deals and promotions to get the most out of our money… even stayed after hours with us, explained everything multiple times and made it easy for us…
Frequently Asked Questions About Verizon
What products and brands does Russell Cellular in Cleveland, TN offer?
Russell Cellular offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid mobile services. They carry brands such as Verizon, Samsung, Google, Apple, Motorola, and LG.
Where is Russell Cellular located in Cleveland, TN?
Russell Cellular is located at 2308 Treasury Dr., Suite A, Cleveland, TN 37323, USA.
What are the business hours for Russell Cellular in Cleveland?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup options?
Yes, Russell Cellular offers in-store pickup services.
What payment methods are accepted at Russell Cellular?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I schedule an appointment or service with Russell Cellular?
You can use the My Verizon app or visit their quick link URL for scheduling services. No appointment is required as they do not require appointments for visits.
What are some nearby places I can visit after shopping at Russell Cellular?
Nearby places include Rafael's Italian Restaurant for dining, Queen Nail Bar and Great Clips for beauty services, and Walmart Cleveland for additional shopping needs.
Are there other mobile phone stores close to Russell Cellular?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer, Boost Mobile, The FIX, and Walmart Cleveland which also has a mobile phone department.
How can nearby services like financial institutions benefit customers visiting Russell Cellular?
Customers can access financial services nearby at places such as Check Into Cash, OneMain Financial, Tennessee Valley Federal Credit Union, and Liberty Tax, facilitating convenient financial planning during their visit.