Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Cleveland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
612 reviews
5 stars
293
4 stars
119
3 stars
63
2 stars
38
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being helpful and friendly, while others were reported as rude and unprofessional.
Wait Times
Long wait times were frequently mentioned, with customers often waiting over an hour for assistance.
Product Availability
Customers expressed frustration over limited product availability, particularly with older phone models and accessories.
Sales Practices
Concerns were raised about aggressive sales tactics and miscommunication regarding service plans and promotions.
Store Experience
The store environment was described as busy and sometimes chaotic, impacting overall customer satisfaction.
- TLTatiana LeeOct 5, 20251.0They only carry the newest iphone. They don’t carry any older versions in store. Not even the 16, and they’re on the 17. Do not recommend. EVER. THE PHONE STORE HAS NO PHONES.
- DPDon PeekSep 23, 20254.0They helped you.
- LPLexi PhillipsSep 14, 20255.0Went here trying to straighten out my bill with my boyfriend, and Tony helped us with our tricky situation we had and was kind and courteous the whole time. Made the long visit to Verizon not a huge pain in the butt!
- ACAustin CoonsJul 27, 20251.0Verizon home of the best 5g home internet that doesn’t work anywhere in Cleveland . Makes so much sense
- AAAnthony AngelJul 5, 20255.0Bought a new phone and was out in fifteen minutes.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Cleveland, TN?
The Verizon store in Cleveland, TN is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Cleveland, TN?
The Verizon store is located at 560 Paul Huff Pkwy NW, Cleveland, TN 37312, US.
What types of products does the Verizon Cleveland store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at the Verizon store?
Verizon accepts pay by check, debit card, and mobile NFC payments. Cash-only payments are not required.
Can I buy online and pick up my order at the Cleveland Verizon store?
Yes, you can buy online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an in-store appointment at Verizon Cleveland?
You can schedule an in-store appointment through their website or by using the My Verizon app.
What nearby dining options are available around the Verizon store in Cleveland?
Nearby dining options include Cheddar's Scratch Kitchen, Outback Steakhouse, Firehouse Subs, IHOP, and Popeyes Louisiana Kitchen, offering a variety of American, steakhouse, sandwich, and breakfast foods.
Are there any nearby fitness centers close to Verizon Cleveland?
Yes, 9Round Fitness, a boxing club and gym, is located near the Verizon store, which is convenient for combining fitness and errands.
What nearby services are available that could complement a visit to Verizon?
Nearby services include UPS Access Point for shipping, Mouse Creek Pharmacy for health needs, and The Home Depot for home improvement supplies, making it easy to run multiple errands around the Verizon location.
Does the Verizon Cleveland store offer products from multiple phone brands?
Yes, the store offers phones from several brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.