Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Clarksville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
490 reviews
5 stars
429
4 stars
19
3 stars6
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and knowledge, particularly highlighting employees like Kendra, Unique, and Michael.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
Efficiency
Several reviews noted that customers appreciated the quick service and efficient handling of their needs, especially during busy times.
Technical Support
Customers expressed satisfaction with the assistance provided for technical issues, although some faced repeated problems that required multiple visits.
- SRStephanie Reiley2 days ago5.0Go see Carlos. He does a great job of setting you up with what you need and what you want!
- NRnick rivesDec 28, 20255.0My experience at this Verizon was great! Carlos was Amazing and gave me great advice and was extremely helpful! Will def go there every time I get a phone or tablet!
- ASAndrew SullivanDec 20, 20255.0They were busy, but got me in and out as quickly as possible. Carlos was super easy to work with.
- NDNicole DockeryOct 27, 20255.0Dropped my phone last night and could only access it via the stylus. Was nervous about going in, my past experience was awful. Both staff members were amazing. I dealt with Michael specifically and he made the process painless and even managed to lower my bill. New phone and money in my pocket, highly recommend.
- JNJon NealOct 18, 20251.0Was told by the young lady tonight that she was not a magician.. literally first word out of her mouth. Sad because I have been to this store before and received amazing service. SMH hate this for this owner. Some people just shouldn’t be in customer service.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 1820 Madison St, Ste H, Clarksville, TN 37043 in the Madison Square Shopping Center.
What are the store hours for the Verizon location on Madison Street?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon store?
No, appointments are not required to visit the Verizon store, although you can call ahead to make one.
What brands of smartphones and devices are available at this Verizon store?
This Verizon store offers Apple iPhones, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, Asus devices, and Verizon Wireless products.
Can I pay my Verizon bill in-store at Cellular Sales?
Yes, you can pay your Verizon bill in-store at Cellular Sales located at 1820 Madison St.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa payment options.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for your convenience.
What services are available at the Verizon store on Madison Street?
The store provides Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and related connected device services.
What nearby dining options can I visit before or after shopping at Verizon on Madison Street?
Nearby you can visit Cancun Mexican Restaurant for fast food or Jimmy John’s for sandwiches and quick dining.
Are there nearby businesses where I can get personal care services around the Verizon store?
Yes, you can visit Sport Clips Haircuts of Clarksville East or Sports Clips for haircuts, and RefleXions By Taylor for reflexology and naturopathic holistic services nearby.
What nearby financial services are available around the Verizon store?
Nearby financial services include U.S. Bank, U.S. Bank ATM, Mariner Finance for loans, and Michael V Biggs for financial advising and investing.