Verizon

4.1
953 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Clarksville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3047 Wilma Rudolph Blvd, Clarksville, TN
37040, United States

Hours

Reviews

4.0
701 reviews
5 stars
404
4 stars
119
3 stars
54
2 stars
28
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, with specific mentions of employees like David, Brian, and Kelsey going above and beyond.

Inconsistency

Some customers reported negative experiences with service quality, citing instances of poor assistance and lack of accountability from certain employees.

Billing Issues

Several reviews highlighted frustrations with billing practices, including overcharges and unfulfilled promotional promises, leading to dissatisfaction among long-term customers.

Store Experience

While many customers enjoyed their visits, some expressed concerns about long wait times and unhelpful interactions, indicating a need for improved efficiency.

Product Knowledge

Customers appreciated the staff's product knowledge and willingness to explain options without pressure, contributing to positive experiences during phone upgrades.
  • MP
    Ms Charity P
    3 days ago
    1.0
    SCAMMERS. Do not give them your business. Don’t drop off your equipment there. Do not pick up from there. They make you wait for hours, come up with all these technical issues while you suffer waiting only to try to upsell you for more money. And they lie and say the changes are not helping them. Lies. I called Verizon and they let me know what they were doing. Kelcy’s tone was RUDE and Nasty - not helpful at all. Logan wasted my time giving me the run around. And Kyle tried to upsell me the next day to a higher plan and lied and said they didn’t benefit from it. They ended up in my account multiple times and ended up with my Verizon pin. How many people have they done this to? I wasted over of 3 hours. Don’t do it. Call Verizon directly and get your equipment direct.
  • MK
    Mike Kassel
    Nov 6, 2025
    5.0
    Awesome experience!!!!
  • S_
    SimplyGemini _
    Oct 19, 2025
    5.0
    Kelsey the store manager is wonderful, sweet, professional and just amazing and David is great he went above and beyond. I will always come to this location 10/10 HIGHLY recommend 💙 !!
  • JF
    J Felts
    Sep 27, 2025
    5.0
    Service is outstanding.
  • CC
    Cat
    Sep 27, 2025
    4.0
    Friendly service.

Frequently Asked Questions About Verizon

What types of devices does Verizon Clarksville offer?

Verizon Clarksville offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.

What are the store hours for Verizon in Clarksville, TN?

The Verizon Clarksville store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.