Cricket Wireless Authorized Retailer

4.5
220 reviews
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Business Details

1501 Fort Campbell Blvd, Clarksville, TN
37042, United States
(931) 647-9889
https://www.cricketwireless.com/stores/tn/clarksville/1501-fort-campbell-blvd
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Clarksville store today.

Location

Cricket Wireless Authorized Retailer
1501 Fort Campbell Blvd, Clarksville, TN
37042, United States

Hours

Reviews

4.5
220 reviews
5 stars
172
4 stars
20
3 stars
11
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, kindness, and excellent service, particularly highlighting individuals like Ana, Carlos, and Diana.

Billing Issues

Several reviews mentioned frustrations with billing practices, including unexpected charges and difficulties in resolving account issues.

Store Experience

Customers reported mixed experiences regarding store visits, with some praising the efficiency and friendliness of staff, while others noted delays and poor service.

Product Satisfaction

While many customers were satisfied with their new phones and plans, there were complaints about service interruptions and issues with device setups.
  • YH
    Yen Hoyt
    Dec 30, 2025
    5.0
    Thank-You Steven for your kindness and taking time in providing additional assistance. You went above and beyond. I appreciate the excellent customer service that you provided. 😊
  • TL
    Ty Le
    Dec 30, 2025
    5.0
    Steven was very kind. He went above and beyond by providing additional assistance installing features for me. I truly appreciate the courtesy and excellent customer service he provided.
  • SA
    Smiles Alot
    Nov 2, 2025
    1.0
    An absolute scam. I pay my bill on time first of all. Bill due on the 1st by 11:59 pm. Paid my bill a couple days early in Full, then yesterday (11/1/25) added Hot Spot. Which was $10. Today, my phones weren’t working. I couldn’t figure it out. Then I went to app it said I owed $25. HOW! Come find out they said I paid $10 for that one day, which was a few hours given the time I actually added it on, I had to pay another $10, which wasn’t added on when I added the Hot Spot so they added $15 for a reconnection fee for them turning it off. What kind of BS is that. How does that even make a little bit of sense! Absolutely ridiculous BS
  • CF
    Courtney Freeman
    Oct 31, 2025
    5.0
    I placed an order online but I also had my number transferred from Verizon but they said they couldn't verify my account and they was going to cancel my order I forgot my four digit pin i set so now I'm out of money and a phone overall the deal was reasonable
  • KK
    Kii
    Oct 26, 2025
    5.0
    Carlos and Mariela are the best! Always helpful and knowledgeable. Both have amazing energy.and are very patient 10/10 recommend 🤗
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What kind of cell phone plans does Cricket Wireless Authorized Retailer in Clarksville offer?

Cricket Wireless in Clarksville offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.

Where is Cricket Wireless Authorized Retailer located in Clarksville?

The store is located at 1501 Fort Campbell Blvd, Clarksville, TN 37042.