Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,046 reviews
5 stars
1,617
4 stars
715
3 stars
335
2 stars
102
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported poor service and unhelpful interactions, particularly with management.
Product Availability
Customers expressed frustration with inventory issues, including items being out of stock or not matching online listings.
Geek Squad Performance
The Geek Squad received significant criticism for inadequate service and troubleshooting, with many customers reporting unresolved issues and poor communication.
Store Experience
The store environment is generally viewed positively, with many customers appreciating the selection and organization, though some noted difficulties in finding assistance.
- JGJohn GieselerJan 3, 20261.0Very poor customer service with regards to installation. I purchased a washer and dryer with the installation scheduled on 1-3-26. The problem is the dryer couldn't be installed properly due to their faulty vent, and now I'm being told there's nothing they can do, and that I'd likely need to find my own flexible vent. No help from Best Buy as to what I need to order or from where. I have these brand new appliances that I cant use. Does the Best Buy mission statement include sell an item, but not do a thing to help the customer with installation or have an incomplete installation? Certainly a very disappointing experience, which I will be escalating myself. The store manager was very unprofessional with basically throwing his hands up saying "there's nothing I can do". I asked for a district manager, but they cant give any higher management information. Apparantly, I'm stuck with incompetent management. He did provide a minor refund which is not what I wanted. I'll gladly pay for the service, just COMPLETE THE INSTALLATION. Grossly unprofessional experience with an extreme lack of effort to correct their mistake.
- YMYadira MonegroDec 26, 20253.0Expansive and probably has practically everything you need. However, they were extremely understaffed at the customer service/checkout with 1-2 people working at a time. Every couple of minutes a cashier would leave and the line was so long, it was going into the aisles.
- CTChris TesortDec 24, 20255.0I love this place. They have so many choices for electronics to choose from. They can be pricey but sell top of the line products.
- DSDavid ShipmanDec 24, 20251.0Made an online order. Apparently they can’t track inventory correctly and have things on the website that they don’t have in stock. No offer to help. No offer of a discount for the inconvenience of coming in to pick up something that didn’t exist. Basically didn’t care. It was a gift. I won’t come back.
- CSChuck StaffordDec 21, 20251.0An overall frustrating experience, too few cashiers and four employees joking and talking at the front desk. Ordered my stuff from Amazon and left the store.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Clarksville?
You can shop TVs, computers, appliances, and more at Best Buy in Clarksville. The store offers a variety of electronics and appliances to suit your needs.
What are the store hours for Best Buy at 2805 Wilma Rudolph Blvd?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup at this location?
No, this Best Buy location does not currently offer curbside pickup, but it does provide in-store shopping and same day pickup options.
Can I get repair services at Best Buy Clarksville?
Yes, Best Buy Clarksville offers Geek Squad support which includes TV mounting and IT/computer repair services.
What payment methods are accepted at Best Buy in Clarksville?
Best Buy accepts debit cards and paychecks; it does not require cash only for payments.
Where can I find Geek Squad services near Best Buy?
Geek Squad is located close to Best Buy and offers expert TV mounting and computer repair services if you need additional tech support.
Are there any dining or snack options near Best Buy in Clarksville?
Yes, Rocket Fizz Clarksville, a candy store with eat and drink options, is nearby for a quick treat before or after your shopping trip.
What clothing stores are close to Best Buy in Clarksville?
Nearby clothing stores include Lids, Charlotte Russe, American Spirit, and Aéropostale, perfect for shoppers interested in hats, women's fashion, and more.
Is there a movie theater near Best Buy where customers can relax?
Yes, Phoenix Theatres Governor's Square Mall is close by, offering cinema entertainment for customers who want to enjoy a movie after shopping.
Does Best Buy Clarksville recycle electronics?
Yes, Best Buy Clarksville has electronics recycling services available to help you dispose of electronic devices responsibly.