Feedback on staff is mixed; while many customers praised helpful and friendly employees, others reported rude or unhelpful interactions, particularly with management.
Geek Squad Issues
The Geek Squad service received significant criticism for poor troubleshooting and customer support, with multiple customers expressing frustration over unresolved technical issues.
Product Availability
Customers noted a good selection of electronics, but some experienced difficulties finding specific items or faced issues with open-box products.
Positive Experiences
Several reviews highlighted excellent service from specific employees, showcasing instances of staff going above and beyond to assist customers.
Store Environment
The store is generally described as well-organized and clean, contributing to a positive shopping experience for many customers.
JL
Julio Cesar Diaz Luna
6 days ago
1.0
The worst service, the woman on the register with the hijab, she doesn’t know nothing about good service, she’s just talking with another woman’s and she doesn’t know nothing about of the products that they sell, she thinks she is funny don’t taking actions on the returns or helping people
SD
Sheila Devine
Nov 14, 2025
5.0
The people who work at Best Buy are so nice. They know their stuff!
AD
Aubrey Derryberry Durnin
Nov 5, 2025
5.0
I had a great experience at this store today. I came in very stressed about my cell phone issues and Neil did a great job helping me. Even though the store was busy, he took the time to patiently trouble shoot with me and suggest a much less costly alternative. Every employee I've encountered there, including the Geek Squad, has been polite and kind. I highly recommend this store, especially for those like me who find technology anxiety-inducing.
BE
Björn Einär
Nov 4, 2025
5.0
Great customer service as always.
KK
KiraiPlayZ
Oct 6, 2025
3.0
The BestBuy store in itself is nice, we'll organized and it's employees are always ready to help in any way you may need.
But the GeekSquad department of the store sadly has failed every single time we tried to give them a chance. With PC issues, always something else was broken, first the CPU, which we replaced, then the GPU, which we replaced just that after the 4th time of it not working, we managed to determine the RAM being incompatible and all other parts working just fine. So a thousand dollars at minimum wasted because of the GeekSquad random guesses. With phone issues later on also determined that nothing was wrong with it and just told me to wait for an update, after coming to them with connectivity issues. Then update done and they claimed they could not help, despite being sent there by Apple directly with AppleCare+.
Again - The store is great. The GeekSquad department has failed every single time.
What products can I find at Best Buy in Clarksville?
You can shop TVs, computers, appliances, and more at Best Buy in Clarksville. The store offers a variety of electronics and appliances to suit your needs.
What are the store hours for Best Buy at 2805 Wilma Rudolph Blvd?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup at this location?
No, this Best Buy location does not currently offer curbside pickup, but it does provide in-store shopping and same day pickup options.
Can I get repair services at Best Buy Clarksville?
Yes, Best Buy Clarksville offers Geek Squad support which includes TV mounting and IT/computer repair services.
What payment methods are accepted at Best Buy in Clarksville?
Best Buy accepts debit cards and paychecks; it does not require cash only for payments.
Where can I find Geek Squad services near Best Buy?
Geek Squad is located close to Best Buy and offers expert TV mounting and computer repair services if you need additional tech support.
Are there any dining or snack options near Best Buy in Clarksville?
Yes, Rocket Fizz Clarksville, a candy store with eat and drink options, is nearby for a quick treat before or after your shopping trip.
What clothing stores are close to Best Buy in Clarksville?
Nearby clothing stores include Lids, Charlotte Russe, American Spirit, and Aéropostale, perfect for shoppers interested in hats, women's fashion, and more.
Is there a movie theater near Best Buy where customers can relax?
Yes, Phoenix Theatres Governor's Square Mall is close by, offering cinema entertainment for customers who want to enjoy a movie after shopping.
Does Best Buy Clarksville recycle electronics?
Yes, Best Buy Clarksville has electronics recycling services available to help you dispose of electronic devices responsibly.