At VCA Regional Institute for Veterinary Emergencies and Referrals (VCA RIVER), we help pets live long, healthy and happy lives. Located in Chattanooga, our veterinarians, technicians and support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best care. We deliver the best medical care for pets and the best experience for pet owners.
Our hospital is accredited by the American Animal Hospital Association (AAHA).
If your pet requires the services of a veterinary specialist, we can help as we offer a variety of specialty services. Our advanced care resources are second to none. Our hospital is ready to help when your pet needs us.
Location
Certified by VCA Regional Institute for Veterinary Emergencies and Referrals • Apr 26, 2026
VCA Regional Institute for Veterinary Emergencies and Referrals
Certified by VCA Regional Institute for Veterinary Emergencies and Referrals • Apr 26, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.0
426 reviews
5 stars
307
4 stars
14
3 stars
8
2 stars
9
1 star
88
BA
Betty Alan
2 days ago
1.0
Don’t go here unless you want to be robbed for your money first. They told me X-rays were not worth their time for my pet. Offered a basic treatment plan for my pet and refused to work with me on payment options or split payments. A medical emergency no one plans for, to treat someone with so much disregard and wave their fears off because they didn’t “profit” from it. Don’t allow this place a second of your time. Staff was rude and unprofessional. They will not allow you to be with your pet while they do “treatment” either.
AJ
Amanda Jones
Apr 10, 2026
5.0
I took in my cat for swelling in the head. I was a mess, but everyone here treated me so well. They got her in quick and treated her right away. She is all better thanks to these folks. The price for an emergency appointment was *not* extravagant.
LV
Lindsay de Villiers
Apr 5, 2026
5.0
I was so blown away by this facility’s customer care, start to finish. Despite it being an emergency clinic, I felt like the staff were very patient and compassionate, especially when it came to providing options for treatment and being transparent about the cost. There were also so many thoughtful details, like activity kits offered in the lobby, coffee and live plants everywhere. They even called to check in after our visit and sent a sympathy card when we ultimately had to put our sweet cat down. Despite a tragic ending, I was amazed by the way this staff helped us during such a hard time.
GG
Greystone Glens
Mar 24, 2026
5.0
One of my dogs saw internist Dr. Holford and we had a GREAT experience here. Dr. Holford was extremely thorough with her examination and results. I really liked her approach and she explained everything completely. All the staff were friendly and helpful.
JN
Johnnie Nixon
Mar 18, 2026
5.0
Took my shi in and they was the best had to put her down and they made the situation completely Comfortable my shi is in a better place thank y’all so much for taking care of my shi
Frequently Asked Questions About VCA Regional Institute for Veterinary Emergencies and Referrals
What types of pets does VCA Regional Institute for Veterinary Emergencies and Referrals care for?
We provide medical care for both cats and dogs, ensuring they live long, healthy, and happy lives.
What specialized services are offered at VCA Regional Institute for Veterinary Emergencies and Referrals?
Our specialty services include Clinical Pathology, Critical Care, Emergency Care, Internal Medicine, Neurology, Nutrition, Oncology (Cancer Care), Ophthalmology, Rehabilitation, Reproductive Medicine, and Urgent Care.
Is VCA Regional Institute for Veterinary Emergencies and Referrals accredited?
Yes, our hospital is accredited by the American Animal Hospital Association (AAHA).
What are the operating hours of VCA Regional Institute for Veterinary Emergencies and Referrals?
We are open 24 hours a day, 7 days a week to provide emergency and specialty care for your pet.
What payment options are accepted at VCA Regional Institute for Veterinary Emergencies and Referrals?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Regional Institute for Veterinary Emergencies and Referrals located?
Our hospital is located at 2132 Amnicola Hwy, Chattanooga, TN 37406, USA.
How can I find VCA Regional Institute for Veterinary Emergencies and Referrals using public transportation?
You can use nearby Norfolk Southern- Debutts Yard train station as a landmark when navigating to our hospital at 2132 Amnicola Hwy.
Are there any veterinary services nearby VCA Regional Institute for Veterinary Emergencies and Referrals?
Yes, nearby you will find River Animal Hospital and VCA RIVER Canine Rehabilitation and Wellness which offer additional veterinary and pet wellness services.
Where can I find convenient stores or gas stations near VCA Regional Institute for Veterinary Emergencies and Referrals?
Favorite Market and Mapco are nearby convenient stores and gas stations that you can visit before or after your appointment.
Does VCA Regional Institute for Veterinary Emergencies and Referrals have an online presence where I can learn more about services?
Yes, you can visit our official website at https://vcahospitals.com/regional-institute for detailed information about our services and departments.
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