Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.9
63 reviews
5 stars
26
4 stars
3
3 stars
3
2 stars
2
1 star
29
- ACAllan CarterOct 16, 20251.0Seems to be no point of making a appointment. Even with one still had to wait over 40 minutes past my appointment time. Even got skipped over for someone that showed up with a later appointment time than mine. Dont bother paying for the service plan. Just find somewhere else to get your device repaired
- RIRobert E. HarrIs IIISep 25, 20255.0Jeremy is great at his job and did what he could working alone yesterday. It should have only been 60-90 minutes, but he had no help yesterday and it took 3 hours. Not his fault, but frustrating.
- KWKim WeemsAug 4, 20251.0When you try to talk to a local person on the geek squad, even though I paid for that service, I get routed to another country, asked a lot of questions, and then get a hang up when they say they are transferring me. This has happened twice in a row so not a mistake.
- SNSuzette NelsonAug 3, 20255.0I had an excellent experience with Geek Squad, thanks to Nekles. He took the time to carefully take apart my laptop and was able to extract all of my important files onto a flash drive. Despite a completely dead battery, he managed to get the laptop to power on just long enough to retrieve everything. His passion for IT really shows ~ he’s skilled, thorough, and genuinely cares about his work. I truly appreciate his dedication and expertise.
- AAAngie Galeano (Angie)Jul 16, 20251.0Made an appointment for a repair, no help after 20+ minutes, got sat down and waited another 20. Now, I am calling MULTIPLE times to check on status of replacement. I’ve waited on hold for over an hour & never reached anyone in the store... it sounds as if they are picking up the call as soon as it rings and placing you on hold with no intention of answering. Super frustrating with the Horrible service
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy provide?
Geek Squad offers tech repair, setup, and support services. You can schedule service in-store or online.
Where is Geek Squad located in Chattanooga?
Geek Squad is located at 2288 Gunbarrel Rd, Ste 168, Chattanooga, TN 37421.
What are the operating hours of Geek Squad at Best Buy?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at Best Buy?
You can reach Geek Squad by phone at +1 423-296-6353.
Can I schedule a Geek Squad service appointment online?
Yes, you can schedule a service appointment online through their website.
Is Geek Squad currently open?
Geek Squad is not closed and is currently operational during its business hours.
Are there dining options near Geek Squad at Best Buy?
Yes, Imperial Garden, an Asian fusion and Pan Asian restaurant, is nearby, ideal for grabbing a meal before or after your visit.
What other retail stores are located near Geek Squad at Best Buy?
Nearby retail stores include Shoe Carnival, a shoe and clothing store, and Petco, a pet store and groomer.
Are there any beauty salons close to Geek Squad in Chattanooga?
Yes, The Lash Lounge and Great Clips are nearby beauty salons offering hair removal and hair salon services.
How can nearby services like The UPS Store help during your visit to Geek Squad?
The UPS Store nearby offers courier, delivery, printing, and shipping services, useful for sending or receiving packages related to your tech needs.