Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.9
68 reviews
5 stars
28
4 stars
3
3 stars
3
2 stars
2
1 star
32
- ADAdam DuncanDec 27, 20251.0Rescheduled delivery missed. No reason I guess they didn't feel like delivering it. So when I called instead of scheduling the next day they decided I would have to wait another six days. If you can't deliver it on a certain day. Then don't schedule it for that day.
- TMTeresa MustaffaDec 21, 20255.0Appointment was easy to make. I spoke to best buy tech support and made appointment for me. Liam Geek Squad tech is the best!!! He is very knowledgeable, friendly, and knows what he is doing. He made everything easy. Tessa
- CHCynthia HallDec 13, 20251.0Fast good service
- JDJohnny DDec 8, 20255.0Shout out to nick he's a literal saint
- LYLauren YoungDec 7, 20251.0Just about every aspect of my experience here has been hell. I’ve now been 3 times to this location to fix a minor issue with my phone. They tried to order a replacement phone but apple wouldn’t let them- fair. I was told the replacement should take about 5 days, after waiting for over an hour for them to run diagnostics to see which part needed to be ordered. I make an appointment to come back at the end of the week, no part. Get a call 2 weeks later that it’s in so I make a new appointment, which happens to be black Friday. Go in on black Friday for them to tell me they aren’t doing repairs. I was told they called/left a message, I didn’t receive a call or have any messages. At this point i’m irritated so give it some time, I try to make an appointment online and none of the verifications are working, so I call to schedule an appointment and I can’t get ahold of anyone. At this point it’s been over a month and I’ve just about given up. The agents have been nice, but there is definitely a lack of coordination and communication. When I finally got it fixed they messed something up and my phone now won’t connect to my carplay….
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy provide?
Geek Squad offers tech repair, setup, and support services. You can schedule service in-store or online.
Where is Geek Squad located in Chattanooga?
Geek Squad is located at 2288 Gunbarrel Rd, Ste 168, Chattanooga, TN 37421.
What are the operating hours of Geek Squad at Best Buy?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at Best Buy?
You can reach Geek Squad by phone at +1 423-296-6353.
Can I schedule a Geek Squad service appointment online?
Yes, you can schedule a service appointment online through their website.
Is Geek Squad currently open?
Geek Squad is not closed and is currently operational during its business hours.
Are there dining options near Geek Squad at Best Buy?
Yes, Imperial Garden, an Asian fusion and Pan Asian restaurant, is nearby, ideal for grabbing a meal before or after your visit.
What other retail stores are located near Geek Squad at Best Buy?
Nearby retail stores include Shoe Carnival, a shoe and clothing store, and Petco, a pet store and groomer.
Are there any beauty salons close to Geek Squad in Chattanooga?
Yes, The Lash Lounge and Great Clips are nearby beauty salons offering hair removal and hair salon services.
How can nearby services like The UPS Store help during your visit to Geek Squad?
The UPS Store nearby offers courier, delivery, printing, and shipping services, useful for sending or receiving packages related to your tech needs.