Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
4,101 reviews
5 stars
2,197
4 stars
949
3 stars
437
2 stars
165
1 star
353
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude or unhelpful.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding appliance orders and installations.
Product Availability
Customers noted issues with stock updates and availability, leading to frustration when items were not in stock as expected.
Positive Experiences
Several customers highlighted positive interactions with specific employees who provided exceptional service and assistance.
Online Ordering
Many customers found the online ordering and curbside pickup process to be efficient and straightforward.
- PMPeter Murphy5 days ago1.0They redid their checkout lines and don't know how to use them. Stood in the checkout line and then they took people from the customer service line over and over again to check them out. Kept ignoring the folks in the regular line.
- 000x17Nov 16, 20255.0Joshua was amazing! Super helpful and walked me through the store. He put up with me while I made my difficult decision of picking out a monitor for my PC. Thank you Joshua.
- CGCari GowinNov 16, 20251.0My visit today started out great then left me leaving never wanting to return!!!! Started off dealing with to great guys helping us with a wall mount. Then asked to see the best of the cheapest surround sounds. They directed us to the “surround sound expert”. This is where it went done hill! My question to him was “can you show me the best of the cheapest surround sounds?” His response “First off cheap and best don’t go together “ my jerk alert was instantly put on guard! Next question he asked was “what kind of TV do have?” I commented “it’s a Roku tv” He then responded “To be honest the surround sounds in here cost more than your tv, what is your budget?” I proceeded to tell him that I would no longer waste his time and walked away. I had to find something quickly so I had no choice to find something on my own. But if I had a choice I would have dropped my cart and left!
- JMJack MeadowsNov 8, 20255.0Never thought find better deals then online, but they've come in clutch for me twice in last six months. Definitely use there radio installer cheaper than anywhere else around an did great job
- WWWendyOct 30, 20255.0Exceptional Service from Chandler! I had such a great experience at Best Buy thanks to Chandler at the Chattanooga location on Gunbarrel Avenue. He went above and beyond to help me find the perfect laptop. He was incredibly knowledgeable — answering every question with patience and clarity — and genuinely kind throughout the process. It’s rare to meet someone who combines expertise with such a caring attitude. Chandler turned what could have been a stressful purchase into an enjoyable and easy one. Best Buy is lucky to have him on the team.
Frequently Asked Questions About Best Buy
What products can I buy at Best Buy located at 2288 Gunbarrel Rd, Chattanooga?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Chattanooga.
Does this Best Buy offer Geek Squad support?
Yes, this Best Buy location provides Geek Squad support for expert technical assistance.
What are the opening hours for Best Buy on weekends?
Best Buy is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 8:00 PM on Sundays.
Is curbside pickup available at Best Buy on Gunbarrel Rd?
This Best Buy offers curbside pickup services for convenient order collection.
Does Best Buy Chattanooga accept debit card payments?
Yes, this Best Buy accepts debit card payments as well as checks, but does not require cash only.
Can I get my electronics repaired at this Best Buy?
Yes, Best Buy Chattanooga provides service and repair for electronics devices.
Are there any restaurants near Best Buy where I can grab a meal?
Yes, Imperial Garden, an Asian fusion and pan-Asian restaurant, is nearby where you can enjoy a meal before or after shopping.
Which nearby places can I visit if I want some entertainment after shopping at Best Buy?
You can visit Noogavision Theatre and Performing Arts Co. nearby for theatrical productions and community events.
Are there any pet-related services near Best Buy Chattanooga?
Yes, nearby there are pet stores and services including Petco, a pet groomer and dog trainer, as well as Vetco Vaccination Clinic for veterinary services.
How can I contact Best Buy Chattanooga for assistance or inquiries?
You can reach Best Buy Chattanooga at their main phone number: +1 423-296-6353.