Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,943 reviews
5 stars
1,053
4 stars
403
3 stars
206
2 stars
79
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful and knowledgeable employees, while others reported long wait times and unresponsive service.
Store Experience
The new store location received positive feedback for cleanliness and organization, but some customers found it less accessible and confusing.
Product Availability
Customers frequently encountered issues with stock discrepancies, particularly with online orders not matching in-store inventory.
Pricing and Policies
Concerns were raised about high prices compared to competitors and dissatisfaction with restocking fees and unclear policies.
Delivery Issues
Several reviews highlighted problems with delivery schedules and communication, leading to frustration among customers.
- RHRomeo Hernandez2 days ago1.0Best Buy at the Pinnacle is the worst managed store I have ever in my entire life been in. The workers have nasty BO. I asked multiple employees for help and none of them could assistant me. Even the manager said he’ll have someone come help but never did. Rude and unprofessional. The difference between the Johnson city location is like night and day. DON’T COME TO THIS STORE
- CMCharlene musserNov 14, 20255.0Great customer service. Kody helped me pick out the best tv for me. He answered all my questions and showed me different ones. Kody and Jeremy loaded the tv n my vehicle for me and made sure it was secure. Very clean store also.
- JBJames BondsNov 10, 20255.0Best Buy is Killing it these days.... Climb Aboard and lets take this riiiiiiiiide together yall!
- KWKevin WhiteheadNov 6, 20255.0Easy online orders. Great staff.
- RERick EdensOct 31, 20255.0Very nice place to shop
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Bristol, TN?
Best Buy in Bristol, TN is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy offer curbside pickup at this location?
Yes, Best Buy in Bristol offers curbside pickup services for customer convenience.
Can I get repair services for my electronics at Best Buy in Bristol?
Yes, the Bristol Best Buy location provides Geek Squad support and service repair options for electronics.
Is in-store shopping available at the Best Buy on Pinnacle Parkway?
Yes, in-store shopping is available at Best Buy on 442 Pinnacle Pkwy in Bristol.
What types of products can I find at Best Buy in Bristol?
You can shop TVs, computers, appliances, and more at the Bristol Best Buy store.
Does Best Buy accept debit cards and checks as payment methods?
Yes, Best Buy in Bristol accepts debit cards and checks; cash-only payment is not required.
Where is Best Buy located in Bristol, TN?
Best Buy is located at 442 Pinnacle Pkwy, Bristol, TN 37620, USA.
What nearby stores can I visit alongside Best Buy for home goods shopping?
Near Best Buy, you can visit Bed Bath & Beyond, Pier 1 Imports, Kirkland's, and The Plaze Shops At The Pinnacle for furniture and home goods.
Are there dining options close to Best Buy Bristol?
Yes, nearby dining options include Johnny Brusco's New York Style Pizza, Five Guys, Saladworks, Jersey Mike's Subs, MRS. Fields Gifts bakery, and TCBY frozen yogurt shop.
What other shopping experiences can I explore near Best Buy?
In addition to electronics, nearby shops include DICK'S Sporting Goods for sports gear, Michaels Stores for arts and crafts, Ulta Beauty for cosmetics, and various clothing stores like Marshall's, Versona, Buckle, and Claire's.