Best Buy

Reviews

• GH

  Glenn H

  3 days ago
  5.0
  I was in the market for a Gaming Style Desktop to use for video editing. MJ greeted me with a grin, got me to where I wanted to be and then, because he is the GOAT of Best Buy Brentwood, spent time finding the last one in stock for me. He's an asset and deserves a big raise!!
• GO

  Giovanni Ortega

  Feb 28, 2026
  5.0
  I was looking fot an RF lense fpr my camera. Was on vacation abd went on my first try to a Kentucky store with no good results because of client service. Then to another one around there . . And a third one with same resukts until I visit this store in Brentwood. The best service. A whole different store with an excellent service.
• NN

  Nick Nicholson

  Feb 27, 2026
  5.0
  Dane and his co worker, Kyle I think,were great. Helped me pick a laptop quickly. Dane was knowledgeable explained the pros and cons of each laptop in a couple of price ranges. Highly recommend the computer department at Best Buy. Lexi is an awesome greeter as well.
• JB

  James Bradley

  Feb 1, 2026
  1.0
  Do not recommend store 170 in Brentwood tn was charged twice for a tv. I had questions no one was real clear on how to answer. The 800 number claimed the store processed the second transaction. There is now a preauthorization the store employees told me to dispute with my bank. So if you order online it’s possible they will hold the same amount as your purchase and one transaction will FALL OFF eventually lol. 1 star since 0 is not available.
• SS

  Saul Solano

  Jan 29, 2026
  5.0
  Reber and Alonzo were our heroes today - we’ve been without electricity for days and bought a portable power station online to help us get by until it can be restored - but had no way to actually charge it at home! Not only did they let us charge the unit in the store, but Reber kept an eye on it personally to allow us to run other errands while we waited. They went above and beyond to help us during a tough time - we really appreciate it!

Frequently Asked Questions About Best Buy