VCA PetMed Animal Hospital

4.5
408 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day Care
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA PetMed Animal Hospital
1120 Bell Road, Antioch, TN
37013, United States

Hours

Reviews

4.5
408 reviews
5 stars
328
4 stars
27
3 stars
14
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, caring, and attentive to both pets and their owners.

Quality of Care

Overall, customers felt that their pets received good care, with several mentioning the thoroughness and compassion of the veterinarians.

Communication

Customers appreciated the clear communication from the staff regarding treatment options and follow-up care.

Pricing Concerns

Several reviews highlighted concerns about high prices and perceived upselling of services, leading to dissatisfaction.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and felt that the clinic was more focused on profit than pet care.
  • EB
    Emma Black
    Nov 10, 2025
    5.0
    I always have a great experience at the VCA. I have two kitties who love to eat things they shouldn't and every vet I've had is very attentive and calms all of my cat mom nerves. The app makes it easy to submit invoices to pet insurance and they're always stocked with supplemental food and medicine.
  • BH
    Bill Hudgens
    Nov 6, 2025
    5.0
    I just want to say how great the dr and the nurses were.We had to make the decision to put are 15 year old down .They made the process a lot easier thanks.
  • LH
    Liz Henwood
    Oct 17, 2025
    1.0
    Terrible terrible terrible place. One of my dogs was seen there awhile back for a leg issue. I called this last Wednesday night before they closed asking if I could bring my other dogs heartworm prescription so I can get a flea/tick/heartworm pill and they said I just needed to bring the prescription from my other place along with a receipt that he’s been on the pill and they can give me one. My dog is completely out. Went this evening and they told me they could not do that. Great right before I leave for two weeks to go out of town. Never going back here as they lie and just want your money for $100 heartworm test that they’ve already had that I have the prescription for. Stay away from this terrible vet clinic. It’s just a money grab.
  • JJ
    Julia
    Sep 11, 2025
    5.0
    Always friendly and great service from the receptionists, vet techs and veterinarians.
  • KM
    Kenneth Myers
    Aug 14, 2025
    5.0
    Very friendly staff and not pushy on extra services

Frequently Asked Questions About VCA PetMed Animal Hospital

What is the address and contact information for VCA PetMed Animal Hospital in Antioch, TN?

VCA PetMed Animal Hospital is located at 1120 Bell Road, Antioch, TN 37013. You can contact them at +1 615-731-8074 or +1 615-208-9476.

What are the regular operating hours for VCA PetMed Animal Hospital?

The hospital is open Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.