Many customers praised the staff for being friendly, caring, and attentive to both pets and their owners.
Quality of Care
Overall, customers felt that their pets received good care, with several mentioning the thoroughness and compassion of the veterinarians.
Communication
Customers appreciated the clear communication from the staff regarding treatment options and follow-up care.
Pricing Concerns
Several reviews highlighted concerns about high prices and perceived upselling of services, leading to dissatisfaction.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and felt that the clinic was more focused on profit than pet care.
EB
Emma Black
Nov 10, 2025
5.0
I always have a great experience at the VCA. I have two kitties who love to eat things they shouldn't and every vet I've had is very attentive and calms all of my cat mom nerves. The app makes it easy to submit invoices to pet insurance and they're always stocked with supplemental food and medicine.
BH
Bill Hudgens
Nov 6, 2025
5.0
I just want to say how great the dr and the nurses were.We had to make the decision to put are 15 year old down .They made the process a lot easier thanks.
LH
Liz Henwood
Oct 17, 2025
1.0
Terrible terrible terrible place. One of my dogs was seen there awhile back for a leg issue. I called this last Wednesday night before they closed asking if I could bring my other dogs heartworm prescription so I can get a flea/tick/heartworm pill and they said I just needed to bring the prescription from my other place along with a receipt that he’s been on the pill and they can give me one. My dog is completely out. Went this evening and they told me they could not do that. Great right before I leave for two weeks to go out of town. Never going back here as they lie and just want your money for $100 heartworm test that they’ve already had that I have the prescription for. Stay away from this terrible vet clinic. It’s just a money grab.
JJ
Julia
Sep 11, 2025
5.0
Always friendly and great service from the receptionists, vet techs and veterinarians.
KM
Kenneth Myers
Aug 14, 2025
5.0
Very friendly staff and not pushy on extra services
Frequently Asked Questions About VCA PetMed Animal Hospital
What is the address and contact information for VCA PetMed Animal Hospital in Antioch, TN?
VCA PetMed Animal Hospital is located at 1120 Bell Road, Antioch, TN 37013. You can contact them at +1 615-731-8074 or +1 615-208-9476.
What are the regular operating hours for VCA PetMed Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
What types of animals does VCA PetMed Animal Hospital treat?
They provide veterinary services for cats, dogs, pocket pets, and rabbits.
Which veterinary services are offered at VCA PetMed Animal Hospital?
Services include acupuncture, advanced care and dental services, allergy and skin care, cardiology, chemotherapy, diagnostics, surgery, immunizations, internal medicine, pet boarding and grooming, preventive care, spay and neuter, and many others.
Which payment options are accepted at VCA PetMed Animal Hospital?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is VCA PetMed Animal Hospital accredited or associated with any professional organizations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Are there any special offers for new clients at VCA PetMed Animal Hospital?
Yes, new clients can get a free first exam coupon by visiting their website.
What nearby dining options can I visit before or after my appointment at VCA PetMed Animal Hospital?
Nearby restaurants include The Waffle Taco, La Nota Latin Street Food, Casa Fiesta, and Olive Garden, offering a variety of cuisines from Mexican to Italian and Latin American.
Where can I find nearby pet-related services or stores around VCA PetMed Animal Hospital?
Near VCA PetMed Animal Hospital, you can visit PetMed Vet, Petmed pet store, and other veterinary-related services for your pet's needs.
What accommodations are available near VCA PetMed Animal Hospital for out-of-town visitors?
Nearby accommodations include Super 8, Antioch Quarters Inn and Suites, and Knights Inn Antioch, providing convenient lodging options.