Best Buy

3.6
423 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
800 15th St. E, Unit 300, Prince Albert, SK
S6V8E3, Canada

Hours

Reviews

3.6
423 reviews
5 stars
155
4 stars
115
3 stars
64
2 stars
20
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers received excellent service while others reported unhelpful or rude interactions.

Product Knowledge

Staff knowledge varies significantly; some employees are praised for their expertise, while others are criticized for being uninformed.

Inventory Issues

Frequent complaints about incorrect inventory levels and unavailability of products in-store.

Delivery and Returns

Numerous issues reported with delivery schedules and return policies, leading to customer frustration.

Store Environment

Store cleanliness and organization received positive remarks, but staffing levels and availability of assistance were often criticized.
  • AA
    Aaron
    Oct 2, 2025
    1.0
    I went into Best Buy to purchase an Apple Watch and asked if they would price match since I found a lower price at a competitor. The salesperson originally said yes, as that’s their policy, but mentioned he’d need a manager to approve it. When the manager came over, he looked at the competitor’s price and told me they wouldn’t match it, and that I should just go to the other store and buy it there. I was really disappointed with this experience. If Best Buy advertises a price-match policy, it should be honored instead of leaving customers feeling brushed off. I ended up walking away and buying from the competitor.
  • NB
    nipin ballantyne
    Aug 20, 2025
    1.0
    barely any staff that help you and if they do, theyre slow
  • MS
    Morgan Sarrazin
    Aug 17, 2025
    1.0
    Very unprofessional, staff do not know nothing about starlink , bought a kit that doesn't work with the plan I want but they were very certain it would , no wonder know one goes there
  • IK
    IELTS BY KULWANT
    Jul 21, 2025
    1.0
    The advisor is very rude, I went to purchase the screen protector and her behaviour was very bad. She did not guide my properly. Her name is Trisha
  • LL
    Lammie
    Jul 9, 2025
    5.0
    Mrunal was incredibly helpful and friendly. He went above and beyond to help me find exactly what I needed. Great customer service!

Frequently Asked Questions About Best Buy

What are the main product categories available at Best Buy in Prince Albert?

Best Buy offers products including computers and accessories, mobile devices via Best Buy Mobile, TVs and home theatre systems, video games, and many other electronics categories.

What are the store hours for Best Buy in Prince Albert?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary, with some days having extended or reduced hours.