Verizon

4.8
516 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 945 29th St SE in Watertown, SD57201

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
945 29th St Se, Watertown, SD
57201, United States

Hours

Reviews

4.8
498 reviews
5 stars
435
4 stars
47
3 stars
1
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Sales Practices

Several reviews highlighted concerns about upselling and misleading information regarding fees and plans, leading to dissatisfaction.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.

Staff Knowledge

The staff was frequently described as knowledgeable, providing clear explanations and assistance with various phone-related inquiries.
  • DR
    Danielle Rhody
    Dec 17, 2025
    5.0
    Jackson, Silver & Jorden were amazing. I appreciate everything they did to help me. Verizon rocks🤙🏼
  • SD
    Shane Daniels
    Nov 24, 2025
    1.0
    Be careful if you send your college student in for a phone replacement. They'll include a plan upgrade for an additional $15/ mo increase to get a free phone. Oh wait. They will also add a screen protector and case for half the price of a new phone at $260. The let's add the protection plan, Google ai, and whatever else they could upsell to an 18 year old. He may be 18, but not the account holder. This was done without account holder consent. One chance at trust, and sorry you lost it all. Never again. Ill drive 2 hours one way to get a replacement to him next time.
  • JN
    Joan Neraasen
    Nov 3, 2025
    5.0
    Explained things to me well. He was very friendly and professional. Always happy at Verizon in Watertown, South Dakota .
  • BS
    Brenda Sjoberg
    Sep 22, 2025
    5.0
    Absolutely the BEST service from Silver and all of her coworkers that day. Busy with a new iphone drop but they took the time to transfer and even put my screensaver and case on! Above and beyond.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Watertown, SD?

The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.

What brands of mobile devices are available at this Verizon store?

This Verizon store offers devices from brands including Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.