Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 945 29th St SE in Watertown, SD57201
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Sales Practices
Several reviews highlighted concerns about upselling and misleading information regarding fees and plans, leading to dissatisfaction.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
Staff Knowledge
The staff was frequently described as knowledgeable, providing clear explanations and assistance with various phone-related inquiries.
DR
Danielle Rhody
Dec 17, 2025
5.0
Jackson, Silver & Jorden were amazing. I appreciate everything they did to help me. Verizon rocks🤙🏼
SD
Shane Daniels
Nov 24, 2025
1.0
Be careful if you send your college student in for a phone replacement. They'll include a plan upgrade for an additional $15/ mo increase to get a free phone. Oh wait. They will also add a screen protector and case for half the price of a new phone at $260. The let's add the protection plan, Google ai, and whatever else they could upsell to an 18 year old. He may be 18, but not the account holder. This was done without account holder consent. One chance at trust, and sorry you lost it all. Never again. Ill drive 2 hours one way to get a replacement to him next time.
JN
Joan Neraasen
Nov 3, 2025
5.0
Explained things to me well. He was very friendly and professional. Always happy at Verizon in Watertown, South Dakota .
BS
Brenda Sjoberg
Sep 22, 2025
5.0
Absolutely the BEST service from Silver and all of her coworkers that day. Busy with a new iphone drop but they took the time to transfer and even put my screensaver and case on! Above and beyond.
What are the operating hours of the Verizon store in Watertown, SD?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
What brands of mobile devices are available at this Verizon store?
This Verizon store offers devices from brands including Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.
Does the Verizon store at 945 29th St SE offer in-store pickup?
Yes, in-store pickup is available at the Verizon store located at 945 29th St SE in Watertown, SD.
What forms of payment does the Verizon store accept?
The store accepts American Express, cash, MasterCard, and Visa for payments.
Where can I find more information or contact the Verizon store in Watertown?
You can visit their website at http://www.russellcellular.com/ or email them at watertown.sd@russellcellular.com. Their main phone number is +1 605-878-2355.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
Which other mobile phone stores are located near the Verizon dealership in Watertown?
Nearby mobile phone stores include CellOnly - Verizon Authorized Retailer and an AT&T Store, which offer additional options for phone and wireless services.
What dining options are available near the Verizon store in Watertown?
You can find several nearby dining options such as Qdoba for Mexican food, 1000 Degrees Pizza Salad Wings for pizza, Jimmy John's for sandwiches, and Starbucks for coffee and drinks.
Are there any healthcare facilities close to the Verizon store in Watertown?
Yes, nearby healthcare providers include Dr. Chad Beynon, Optometrist, Walmart Pharmacy, Quick Care - Watertown emergency room, and HealthSource Chiropractic of Watertown.
What types of products and services does Russell Cellular (Verizon Authorized Retailer) provide?
Russell Cellular offers cellular phones, tablets, accessories, and Verizon Wireless services, along with account analysis as a specialty service.