Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 945 29th St SE in Watertown, SD57201
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
494 reviews
5 stars
432
4 stars
47
3 stars1
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Sales Experience
Several reviews noted issues with transparency regarding fees and plans, with some customers feeling misled about costs and services.
Efficiency
Many customers appreciated the quick service and efficient handling of their needs, often mentioning minimal wait times and prompt assistance.
Professionalism
While most reviews highlighted positive interactions, a few customers reported unprofessional behavior and mishandling of issues, indicating inconsistency in service quality.
- JNJoan NeraasenNov 3, 20255.0Explained things to me well. He was very friendly and professional. Always happy at Verizon in Watertown, South Dakota .
- BSBrenda SjobergSep 22, 20255.0Absolutely the BEST service from Silver and all of her coworkers that day. Busy with a new iphone drop but they took the time to transfer and even put my screensaver and case on! Above and beyond.
- JFjoe frostJul 12, 20251.0Absolutely the worst experience i have ever had they lied about fees, taxes, monthly payments and when we went to ask them about all the extra charges they told us we had to leave because other customers were in store and heard exactly what would happen to them
- CPChrista PetersonJul 9, 20255.0The gentleman that helped actually took his time to listen and help in such a caring way I was able to break free from something I have been needing to do for myself!!!
- DSDulce SummersJun 3, 20255.0The girl and the guy were amazing to me
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Watertown, SD?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
What brands of mobile devices are available at this Verizon store?
This Verizon store offers devices from brands including Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.
Does the Verizon store at 945 29th St SE offer in-store pickup?
Yes, in-store pickup is available at the Verizon store located at 945 29th St SE in Watertown, SD.
What forms of payment does the Verizon store accept?
The store accepts American Express, cash, MasterCard, and Visa for payments.
Where can I find more information or contact the Verizon store in Watertown?
You can visit their website at http://www.russellcellular.com/ or email them at watertown.sd@russellcellular.com. Their main phone number is +1 605-878-2355.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
Which other mobile phone stores are located near the Verizon dealership in Watertown?
Nearby mobile phone stores include CellOnly - Verizon Authorized Retailer and an AT&T Store, which offer additional options for phone and wireless services.
What dining options are available near the Verizon store in Watertown?
You can find several nearby dining options such as Qdoba for Mexican food, 1000 Degrees Pizza Salad Wings for pizza, Jimmy John's for sandwiches, and Starbucks for coffee and drinks.
Are there any healthcare facilities close to the Verizon store in Watertown?
Yes, nearby healthcare providers include Dr. Chad Beynon, Optometrist, Walmart Pharmacy, Quick Care - Watertown emergency room, and HealthSource Chiropractic of Watertown.
What types of products and services does Russell Cellular (Verizon Authorized Retailer) provide?
Russell Cellular offers cellular phones, tablets, accessories, and Verizon Wireless services, along with account analysis as a specialty service.