Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Watertown, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
265 reviews
5 stars
210
4 stars
22
3 stars
9
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees going above and beyond.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their ability to handle customer inquiries and issues effectively.
Wait Times
Customers expressed concerns about long wait times, particularly when the store was busy or understaffed.
Product Knowledge
Many customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Problem Resolution
There were mixed reviews regarding problem resolution, with some customers experiencing excellent service while others faced challenges.
- CLCherise LyonOct 31, 20255.0Audrey was so very knowledgeable and personable. A joy to work with. I felt comfortable that the next day I went in again and she out did herself w walking me thru password resets w my new iPhone16. The world needs more people like her! Thank you and you deserve a raise Audrey. One in a million. Cherise/gemini
- ABAllison Dargatz BrockelOct 14, 20255.0The sales associate that helped us went absolutely above and beyond for us, super helpful and friendly and went out of his way to help us. He did more than most would do! Great customer service!
- SHSusie HudsonOct 13, 20255.0Audrey was very professional and extremely helpful as we set up 2 new phones
- MPMichele PerrizoSep 20, 20255.0The person who helped us was knowledgable, efficient and did a great job while being friendly and polite.
- PSPatricia SearsJul 16, 20251.0Rude manager
Frequently Asked Questions About Verizon
What products does Victra, the Verizon Authorized Retailer in Watertown, offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Victra in Watertown?
Victra is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Victra Verizon Authorized Retailer located in Watertown?
Victra is located at 1203 9th Ave SE, Watertown, SD, 57201, United States.
Does Victra support in-store pickup for their products?
Yes, Victra offers in-store pickup services for customers.
Which payment options are accepted at the Victra Verizon Authorized Retailer?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands of devices and accessories are available at Victra in Watertown?
Victra offers brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Can I recycle my old electronics at Victra?
Yes, Victra provides electronic recycling services at their store.
Are there any nearby places where I can grab a meal before or after visiting Victra?
Yes, nearby dining options include Burger King, Wendy's, Arby's, and CiCi's Pizza, which are all close to Victra's location.
If I'm visiting Victra and need banking services, which nearby banks can I access?
First Bank & Trust, Wells Fargo ATM, and Dakotaland Federal Credit Union are located near Victra for your banking needs.
Are there any nearby fitness or recreational facilities close to Victra?
Glacial Lakes CrossFit, a gym and sports venue, is near Victra and is a good option for fitness activities before or after your visit.