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Brand Certified

Verizon

4.5
(269 reviews)

Business Details

1203 9th Ave Se, Watertown, SD
57201, United States
(605) 886-6060
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Watertown, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1203 9th Ave Se, Watertown, SD
57201, United States

Hours

Reviews

4.5
269 reviews
5 stars
212
4 stars
23
3 stars
9
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kandace, David, and Jordan for their exceptional service.

Efficiency

Several reviews highlighted the quick and efficient service provided, with customers appreciating the fast resolution of their issues and the overall smooth transaction process.

Staffing Issues

Some customers noted long wait times and suggested that the store could benefit from having more staff available to assist customers.

Mixed Experiences

While many reviews were positive, there were a few negative experiences reported, particularly regarding service quality and issues with billing or product availability.
  • JE
    Jared Eagle
    Jan 22, 2026
    5.0
    Great service 😁😉
  • TI
    Terry Ingalls
    Nov 28, 2025
    5.0
    The technician was quickly able to get me into a new device.
  • CL
    Cherise Lyon
    Oct 31, 2025
    5.0
    Audrey was so very knowledgeable and personable. A joy to work with. I felt comfortable that the next day I went in again and she out did herself w walking me thru password resets w my new iPhone16. The world needs more people like her! Thank you and you deserve a raise Audrey. One in a million. Cherise/gemini
  • AB
    Allison Dargatz Brockel
    Oct 14, 2025
    5.0
    The sales associate that helped us went absolutely above and beyond for us, super helpful and friendly and went out of his way to help us. He did more than most would do! Great customer service!
  • SH
    Susie Hudson
    Oct 13, 2025
    5.0
    Audrey was very professional and extremely helpful as we set up 2 new phones

Frequently Asked Questions About Verizon

What products does Victra, the Verizon Authorized Retailer in Watertown, offer?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Victra in Watertown?

Victra is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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