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Brand Certified

Verizon

4.8
(268 reviews)

Business Details

2715 Lazelle Street, Sturgis, SD
57785, United States
(605) 720-5601

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2715 Lazelle St in Sturgis, SD 57785

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
2715 Lazelle Street, Sturgis, SD
57785, United States

Hours

Reviews

4.8
268 reviews
5 stars
238
4 stars
17
3 stars
3
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, knowledgeable, and helpful, with many customers highlighting exceptional service experiences.

Appointment Issues

Several customers reported frustrations with appointment scheduling and long wait times, indicating a need for improvement in managing customer flow.

Product Knowledge

Employees were frequently noted for their expertise and ability to assist customers with technical issues and product selections.

Mixed Experiences

While many reviews were positive, there were also mentions of poor service experiences, particularly regarding communication and handling of customer requests.
  • MR
    Miranda Ripley
    Dec 27, 2025
    5.0
    Great customer service. And she helped me find the best phone for me!
  • AK
    A K04
    Dec 15, 2025
    5.0
    Fast and friendly service. Excellent customer service. No wait, and we got everything we needed in under 20 minutes!
  • MM
    Marissa Merriman
    Oct 31, 2025
    1.0
    My boyfriend had an appointment with these guys for them to correct their crap product that they sent to him, and they blew him off for over 45 minutes when he had an appointment with them, I think that Verizon is a ripoff company and won't stand by their equipment.
  • AA
    Austin Akerstrom
    Oct 31, 2025
    1.0
    I had appointment with these guys for 3:30 pm got there early at 3:23 expecting to wait was there for 45 minutes without being acknowledge besides when I first got there saying it would only be a couple minutes, I have been fighting with Verizon for over a year now giving them multiple chances to correct there crap phone they got me (keep in mind they sent me this phone thats verizon certified and they had already sent me 4 broken phones) ive spent over 10 hrs on the phone trying to get them to correct there crap phone I even offered to resign up on a new contract just to get another phone that actually works correctly and they dont want to do that. Perfect example of a company that doesnt stand behind there product and will sell you all these warranties that wont work for you. Stay completely away from verizon and there inflated prices no wonder why there dying off to boost mobile for 25 a month. Thanks to there complete negligence and there complete incompetence ill be swapping my entire company 3000 plus employees all company paid phones through verizon thats on there wonderful plan over to something else. Appricate the headache. I will also be advertising to drop verizon to everyone i meet and know and telling them about your competition and a better priced plans for the same if not better coverage.
  • PJ
    Phillip Jagelski
    Sep 25, 2025
    4.0
    Went in to trade in a phone, some technical difficulties arose. Mason P and Alyssa solved the issue and saved the day

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store on Lazelle Street in Sturgis?

You can find Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid mobile options.

What are the operating hours of the Verizon store in Sturgis?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary with opening times from 10:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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