Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2715 Lazelle St in Sturgis, SD 57785
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
260 reviews
5 stars
231
4 stars
17
3 stars3
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their needs.
Appointment Issues
Several reviews highlighted frustrations with long wait times and issues with appointments, indicating a need for improvement in managing customer flow.
Product Knowledge
Customers frequently noted the staff's expertise in explaining products and services, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding product issues and service delays.
Store Environment
The store was described as welcoming and accommodating, with staff making efforts to assist customers in a friendly manner.
- MMMarissa MerrimanOct 31, 20251.0My boyfriend had an appointment with these guys for them to correct their crap product that they sent to him, and they blew him off for over 45 minutes when he had an appointment with them, I think that Verizon is a ripoff company and won't stand by their equipment.
- AAAustin AkerstromOct 31, 20251.0I had appointment with these guys for 3:30 pm got there early at 3:23 expecting to wait was there for 45 minutes without being acknowledge besides when I first got there saying it would only be a couple minutes, I have been fighting with Verizon for over a year now giving them multiple chances to correct there crap phone they got me (keep in mind they sent me this phone thats verizon certified and they had already sent me 4 broken phones) ive spent over 10 hrs on the phone trying to get them to correct there crap phone I even offered to resign up on a new contract just to get another phone that actually works correctly and they dont want to do that. Perfect example of a company that doesnt stand behind there product and will sell you all these warranties that wont work for you. Stay completely away from verizon and there inflated prices no wonder why there dying off to boost mobile for 25 a month. Thanks to there complete negligence and there complete incompetence ill be swapping my entire company 3000 plus employees all company paid phones through verizon thats on there wonderful plan over to something else. Appricate the headache. I will also be advertising to drop verizon to everyone i meet and know and telling them about your competition and a better priced plans for the same if not better coverage.
- GCGene CressySep 25, 20255.0Staff was very knowledgeable and helpful.
- PJPhillip JagelskiSep 25, 20254.0Went in to trade in a phone, some technical difficulties arose. Mason P and Alyssa solved the issue and saved the day
- NSNinu SpringSep 15, 20255.0The employees were very patient and helpful setting up our phones, considering we didn’t know our Apple passwords. They did a great job and we are so glad for all the help. Thank you!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store on Lazelle Street in Sturgis?
You can find Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid mobile options.
What are the operating hours of the Verizon store in Sturgis?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary with opening times from 10:00 AM to 6:00 PM.
Does the Verizon store in Sturgis offer in-store pickup services?
Yes, the store offers in-store pickup services for your convenience.
Is the Verizon store in Sturgis wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which payment methods are accepted at the Sturgis Verizon store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Who owns and operates the Verizon store located at 2715 Lazelle Street in Sturgis?
The store is independently owned and operated by Russell Cellular, a Verizon Authorized Retailer.
What brands of mobile devices are available at Russell Cellular in Sturgis?
They offer devices from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Are there any nearby restaurants where I can eat before or after visiting the Verizon store?
Yes, nearby you can enjoy Korean cuisine at Kang San, pizza and American dishes at Pizza Ranch, or grab a quick treat at Dairy Queen.
What hotels are located near the Verizon store for travelers visiting Sturgis?
Nearby hotels include Holiday Inn Express & Suites Sturgis, Baymont Inn and Suites, Super 8 Sturgis, and Days Inn by Wyndham Sturgis, making it convenient for visitors needing accommodations.
What local attractions can I visit near the Verizon store in Sturgis?
Mount Rushmore National Park is a notable nearby attraction, offering visitors a place to explore before or after their visit to the store.