Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3503 W 41st St in Sioux Falls, SD57106
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
1,394 reviews
5 stars
1,290
4 stars
60
3 stars7
2 stars7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, particularly highlighting individuals like Jayden, Kathryn, and Gabe for their exceptional service.
Efficiency
Several reviews noted quick and efficient service, with customers appreciating the speed of transactions and data transfers.
Mixed Experiences
While many had positive interactions, some customers reported issues with unprofessional behavior, miscommunication, and dissatisfaction with billing practices.
Product Knowledge
Customers frequently mentioned the staff's expertise in guiding them through product options and plans, leading to satisfactory purchases.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
- MOMarcia OverstreetDec 22, 20255.0The store seventeen with red hair was really knowledgeable about products and plans. He was able to help me get an upgrade to 17. Liked three store. Easy to get in and out.
- GFGerald FrisbieDec 11, 20255.0Salesman was incredibly helpful on black Sunday. He even copied files from old phone to my new pixel 10. Highly recommend their much improved customer service.
- BDBruce DeNeuiDec 7, 20255.0Gabriel was very thorough and pleasant- enjoyed working with him.
- PEPatricia EnglerDec 3, 20251.0We’ll never received a call regarding that phones were in the store. When I called got the run around from representatives on the phones before I got them regarding where they were they said they had sent to my address which they did not. Go the store the sales person was great but now find out that one of the phones still has an amount of $85 after paying over $200 for the screen protectors for both phones. Plus to find out that cords don’t work in since they are both ends are male instead of female to plug in the outlet. So not real happy with the service.
- MSMik StylesNov 24, 20251.0Employee was unprofessional. I asked for a break down of what our month bill will look like. He just responded with the final bill would be $140 plus taxes. After looking at the Verizon app, that did not include the cost of our phones, so our bill is actually $210 plus taxes per month. He charged us $40 each for “setting up for success” basically transferring our data, which I could have done ourselves to save $80. He did not remember my name when speaking to corporate three different times on the phone, even though we were the only customers in the store for 2 hours. He also added on protection plans and then stated he was unable to cancel them, and that we would have to come back tomorrow to cancel them if we wanted them canceled. We came back the next day and they were closed. My phone also has a dent on the back that came that way out of the box, and it makes me not want to even go try to swap it out because they probably wouldn’t take care of it and blame it on me.
Frequently Asked Questions About Verizon
What types of products can I find at Russell Cellular in Sioux Falls?
Russell Cellular offers cellular phones, tablets, and accessories from brands like Verizon, Samsung, Apple, and more.
What are the store hours for Russell Cellular at 3503 W 41st St?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup services?
Yes, Russell Cellular offers in-store pickup for your convenience.
Which payment methods are accepted at Russell Cellular?
They accept American Express, Cash, MasterCard, and Visa as payment options.
What special services does Russell Cellular provide?
They specialize in account analysis and offer Verizon Wireless Services.
How can I contact Russell Cellular Sioux Falls by phone or email?
You can call them at +1 605-362-2900 or email at siouxfalls.sd@russellcellular.com.
Where is Russell Cellular located in relation to other stores?
Russell Cellular is located next to EyeMart Express at 3503 W 41st St in Sioux Falls.
What nearby places can I visit before or after shopping at Russell Cellular?
Nearby you can find Starbucks coffee shops to grab a drink, Jimmy's Pizza for a meal, and Eyemart Express for eyewear needs.
Are there any mobile phone repair shops near Russell Cellular?
Yes, uBreakiFix is a nearby electronics and mobile phone repair shop you may consider.
What other shopping options are close to Russell Cellular?
Nearby shopping includes Uniforms on 41st Street for clothing, Big Frog Custom T-Shirts for apparel, and the SKECHERS Warehouse Outlet for shoes and fashion accessories.