Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3503 W 41st St in Sioux Falls, SD57106
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
1,387 reviews
5 stars
1,285
4 stars
60
3 stars7
2 stars7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jayden, Kathryn, and Gabe.
Service Efficiency
Several reviews highlighted quick service and efficient handling of transactions, although some customers experienced long wait times.
Technical Support
Customers appreciated the assistance with phone setups, data transfers, and problem-solving, though there were instances of dissatisfaction with unresolved issues.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to service quality and staff attitudes, particularly in specific situations.
Store Environment
The store was generally described as clean and welcoming, contributing to a pleasant shopping experience.
- CRClair RiceNov 3, 20255.0Always leave here confident with the appropriate tech for my needs and with a better deal than I had anticipated. That is why I will come back.
- NANi AAug 5, 20251.0I upgraded 3 phones and added a line in June. Due to issues setting up the new phone line, verizon customer service set up a new phone number and sent a new phone. Returned phone to location and was told number/phone was canceled. I am still getting charged for a phone that is not in my procession and a number never used. I have stopped in several times and left messages for Gabe and he will not return a call or care for the issue. I have requested the district managers name several times to escalate and was told they can't give it. To date, I have received over $250 in fraudulent charges, plus didnt receive the $200 promotional offer Gabe promised. I have been a customer of Verizon for 23 years and never had an issue until working with Gabe at this Russel Verizon store.
- WHWayne HaiJun 30, 20255.0Our sales assistant. was very knowledgeable and did all the work getting mine and my wife's new 5G phones up and running and transferring all our apps and photo's and contact info transfered seamlessly. Enjoying our new phones, Thank you !!
- KWKareem WilliamsJun 27, 20255.0I enjoyed the quick service answered all my questions. Well, very recommended location
- KJKing Jay (Jay)Jun 25, 20251.0Phone Service Sucks And They Took The Sponsorship Away From Junetenth. They Dont Talk On Phone Anymore Its All AI! And There Ran By BlackRock! Don't Care For This Company Anymore!
Frequently Asked Questions About Verizon
What types of products can I find at Russell Cellular in Sioux Falls?
Russell Cellular offers cellular phones, tablets, and accessories from brands like Verizon, Samsung, Apple, and more.
What are the store hours for Russell Cellular at 3503 W 41st St?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup services?
Yes, Russell Cellular offers in-store pickup for your convenience.
Which payment methods are accepted at Russell Cellular?
They accept American Express, Cash, MasterCard, and Visa as payment options.
What special services does Russell Cellular provide?
They specialize in account analysis and offer Verizon Wireless Services.
How can I contact Russell Cellular Sioux Falls by phone or email?
You can call them at +1 605-362-2900 or email at siouxfalls.sd@russellcellular.com.
Where is Russell Cellular located in relation to other stores?
Russell Cellular is located next to EyeMart Express at 3503 W 41st St in Sioux Falls.
What nearby places can I visit before or after shopping at Russell Cellular?
Nearby you can find Starbucks coffee shops to grab a drink, Jimmy's Pizza for a meal, and Eyemart Express for eyewear needs.
Are there any mobile phone repair shops near Russell Cellular?
Yes, uBreakiFix is a nearby electronics and mobile phone repair shop you may consider.
What other shopping options are close to Russell Cellular?
Nearby shopping includes Uniforms on 41st Street for clothing, Big Frog Custom T-Shirts for apparel, and the SKECHERS Warehouse Outlet for shoes and fashion accessories.