Verizon

Reviews

• 2T

  2 thumbs!

  Feb 17, 2026
  2.0
  Walking in the place was very busy and all sales people were extremely busy. There was a man who began helping me but when I asked pricing and specific questions he could not answer and even said he didn't know and didn't even made sales. When I asked his role he stated he was the manager. I was left standing and waiting over 20 minutes until I got tired and just left. Horrible service by the manager. 👎 👍 👎 👎 👎
• AA

  alex

  Feb 16, 2026
  5.0
  5 Stars - Gage & Jason are EXCEPTIONAL I need to give massive credit to Gage and Jason - these two absolutely saved the day and restored my faith in customer service. When I first started this process, I was completely lost. The promotion seemed impossible to navigate, the requirements were confusing, and I'd already been passed around multiple times with no real answers. I was frustrated, exhausted, and honestly ready to just walk away from the whole thing. Then Gage and Jason stepped in. These two didn't just help me - they became my advocates. They tag-teamed the entire situation, making sure nothing fell through the cracks. When one hit a roadblock, the other found a solution. They explained every confusing detail, fought through the backend complications, and refused to give up even when the process got ridiculously difficult. What impressed me most wasn't just their knowledge (though they clearly knew their stuff) - it was their genuine commitment to making this work. They could have easily passed me off or given me the runaround like others did. Instead, they took ownership, stayed patient, and saw it through to the end. Thanks to Gage and Jason, what should have been an absolute nightmare turned into a success story. These two deserve serious recognition - raises, promotions, whatever Verizon gives for going above and beyond. If you need help with anything complicated, find Gage and Jason. They're the real deal.
• AA

  Allie Allen

  Dec 14, 2025
  1.0
  I went in with the intentions of purchasing a new iPhone with Verizon service out right. What should have been less than 10 minutes turned to you can’t purchased a new phone. As someone who praises good service that was not what we received especially since we called prior to driving in. If I was truly working with a manager I’m very disappointed. I was always told to work directly with Verizon for upgrades, but never again.
• NH

  Nate Harry

  Dec 4, 2025
  5.0
  The services was excellent. We can in sad and left extremely happy.
• TS

  The Social

  Oct 28, 2025
  1.0
  Manger is horrific. If I could give him a -5 I would. The person helping me was new. Was so patient and manager wouldn’t show him anything to assist

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