Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Sioux Falls for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
412 reviews
5 stars
204
4 stars
63
3 stars
23
2 stars
19
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness and lack of assistance from staff.
Sales Practices
Several reviews mentioned aggressive upselling tactics and hidden fees, leading to dissatisfaction with the purchasing process.
Staff Knowledge
While some customers praised individual staff members for their helpfulness and knowledge, others criticized the overall lack of training and professionalism among employees.
Wait Times
Customers frequently complained about long wait times to receive assistance, with some leaving without being helped.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and difficulties resolving account issues.
- AAAllie AllenDec 14, 20251.0I went in with the intentions of purchasing a new iPhone with Verizon service out right. What should have been less than 10 minutes turned to you can’t purchased a new phone. As someone who praises good service that was not what we received especially since we called prior to driving in. If I was truly working with a manager I’m very disappointed. I was always told to work directly with Verizon for upgrades, but never again.
- NHNate HarryDec 4, 20255.0The services was excellent. We can in sad and left extremely happy.
- TSThe SocialOct 28, 20251.0Manger is horrific. If I could give him a -5 I would. The person helping me was new. Was so patient and manager wouldn’t show him anything to assist
- KHKennady HoyerSep 10, 20255.0Collin was very helpful! Only took 10 minutes from when I walked in to when I left to trade my phone in, and he answered all my questions! I will do business here from now on!
- SBSammi BloodAug 30, 20251.0I would give this store zero stars if I could. The representative bypassed controls from Verizon and messed up multiple lines on my account. You didn't get me a good deal, you got me multiple hours in my local Verizon retailer and hours on with customer service. You're the worst.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Sioux Falls?
The Verizon store in Sioux Falls is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products does the Verizon Sioux Falls store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my order at the Verizon Sioux Falls store?
Yes, you can buy online and pick up your order in store. The store offers in-store pickup along with free 2-day shipping, express lockers, and same-day delivery options where available.
Which mobile brands are available at Verizon in Sioux Falls?
Verizon offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services are provided by Verizon in Sioux Falls?
Verizon provides mobile plans, wireless internet plans, and voice plans.
How can I schedule an appointment at the Verizon Sioux Falls store?
You can schedule an in-store appointment through the My Verizon app or by visiting their website link for the Sioux Falls store.
Does the Sioux Falls Verizon store accept mobile payment options?
Yes, the store accepts payments via mobile NFC, debit cards, and checks; cash-only is not required.
What nearby dining options are available close to Verizon in Sioux Falls?
Nearby dining options include Pizzashop Sioux Falls for pizza, Chipotle Mexican Grill for Tex-Mex, Chick-fil-A for fast food chicken, and Red Lobster for seafood.
Are there any beauty or spa services nearby the Verizon store in Sioux Falls?
Yes, nearby beauty and spa options include bareMinerals Boutiques for makeup, Face Foundrié spa, and Glamour Nails & Spa.
What shopping destinations are located near the Verizon Sioux Falls store?
Customers can visit nearby retail stores like JCPenney, Sears, The Good Feet Store, Gap, Victoria's Secret, GameStop, and Tilly's for a variety of shopping experiences.