Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Sioux Falls for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
409 reviews
5 stars
203
4 stars
62
3 stars
23
2 stars
19
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness, lack of assistance, and unhelpful staff.
Sales Practices
Several reviews mentioned aggressive upselling tactics and hidden fees, leading to dissatisfaction with the overall sales process.
Staff Knowledge
While some customers praised individual staff members for their helpfulness and knowledge, many others criticized the overall lack of training and expertise among employees.
Wait Times
Customers frequently complained about long wait times to receive assistance, with some reporting waits of over an hour.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and difficulties resolving account issues.
- TSThe SocialOct 28, 20251.0Manger is horrific. If I could give him a -5 I would. The person helping me was new. Was so patient and manager wouldn’t show him anything to assist
- KHKennady HoyerSep 10, 20255.0Collin was very helpful! Only took 10 minutes from when I walked in to when I left to trade my phone in, and he answered all my questions! I will do business here from now on!
- SBSammi BloodAug 30, 20251.0I would give this store zero stars if I could. The representative bypassed controls from Verizon and messed up multiple lines on my account. You didn't get me a good deal, you got me multiple hours in my local Verizon retailer and hours on with customer service. You're the worst.
- LTLaura TaylorAug 6, 20255.0I had a great customer experience at this location. Jared helped me switch my service from At&T to Verizon. He was very knowledgeable, helpful and gave me step by step instructions. He even followed up after I left the store via text to help me with a SIM card lock issue I was encountering with AT&T. He was very thorough and followed through with all issues I was having.
- JTJustin ThussJul 25, 20251.0Stop telling people that the streaming services automatically cancel from your previous providers when you sign up through Verizon, it’s an outright lie and only pisses people off. Also, no phone number listed to talk to someone at your location???
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Sioux Falls?
The Verizon store in Sioux Falls is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products does the Verizon Sioux Falls store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my order at the Verizon Sioux Falls store?
Yes, you can buy online and pick up your order in store. The store offers in-store pickup along with free 2-day shipping, express lockers, and same-day delivery options where available.
Which mobile brands are available at Verizon in Sioux Falls?
Verizon offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services are provided by Verizon in Sioux Falls?
Verizon provides mobile plans, wireless internet plans, and voice plans.
How can I schedule an appointment at the Verizon Sioux Falls store?
You can schedule an in-store appointment through the My Verizon app or by visiting their website link for the Sioux Falls store.
Does the Sioux Falls Verizon store accept mobile payment options?
Yes, the store accepts payments via mobile NFC, debit cards, and checks; cash-only is not required.
What nearby dining options are available close to Verizon in Sioux Falls?
Nearby dining options include Pizzashop Sioux Falls for pizza, Chipotle Mexican Grill for Tex-Mex, Chick-fil-A for fast food chicken, and Red Lobster for seafood.
Are there any beauty or spa services nearby the Verizon store in Sioux Falls?
Yes, nearby beauty and spa options include bareMinerals Boutiques for makeup, Face Foundrié spa, and Glamour Nails & Spa.
What shopping destinations are located near the Verizon Sioux Falls store?
Customers can visit nearby retail stores like JCPenney, Sears, The Good Feet Store, Gap, Victoria's Secret, GameStop, and Tilly's for a variety of shopping experiences.