Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sioux Falls, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
321 reviews
5 stars
282
4 stars
16
3 stars0
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, highlighting exceptional service experiences.
Staff Performance
Specific employees, particularly John, Damien, and Anthony, received numerous commendations for their helpfulness and expertise.
Negative Experiences
A few customers reported rude behavior from certain staff members and dissatisfaction with service quality, indicating inconsistency in customer experiences.
Efficiency
Several reviews noted quick and efficient service, with many customers appreciating the prompt assistance they received.
- PWPat Wilhelm6 days ago5.0Collon was extremely helpful and took care of my issue very nicely.
- ARAbby RumlDec 15, 20255.0John was AMAZING! He made the entire process of getting not just one new phone but 3 at Verizon incredibly smooth and stress-free. He was so friendly, knowledgeable, and patient, and truly went above and beyond to help us every step of the way. John explained all of our options clearly, made sure all our phones were perfectly set up, and never made us feel rushed. This was hands down one of the best customer service experiences we’ve had—highly recommend asking for John if you want top-notch service!
- KBKaren BooneDec 6, 20255.0Connor helped us with ease and efficiency. He provided a review of discounts available and phone options. He was very knowledgeable and easy to work with!
- RFReAnn FrantzNov 23, 20251.0If I could get zero stars I would. Worst customer service I have ever experienced. John E...so rude.
- CBCINDY BROADBENTNov 17, 20255.0I was there for 3.5 hours with Damien. He was wonderful reworked my bill, upgraded phones add a new line. I couldn’t have asked for any better customer service. He is definitely the best to work with. Thank you.
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Sioux Falls offer?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at this Verizon Authorized Retailer?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What services does the Verizon Sioux Falls store provide?
Services include new lines, upgrades, new devices, and accessories.
What are the store hours for the Verizon Sioux Falls location?
Monday to Friday: 9 AM - 8 PM, Saturday: 10 AM - 7 PM, Sunday: 11 AM - 6 PM.
Does the Verizon store in Sioux Falls offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle old electronics at the Verizon Sioux Falls store?
Yes, the store offers electronics recycling services.
Which nearby places can I visit for food after shopping at Verizon?
Nearby food options include Papa Johns Pizza, Wahlburgers, Starbucks, and Breadsmith—convenient spots to grab a meal or a coffee after your visit.
Are there nearby beauty and spa services close to the Verizon store?
Yes, you can visit nearby places like Great Clips, Pro Nails, Salon Sollievo, Studio 26 Salon & Spa, Tessa K at Aria salon studios, Made.byMiranda, and Venus Nails for beauty and spa treatments.
What other telecommunications and mobile stores are near the Verizon Sioux Falls location?
Nearby are other mobile phone stores such as the AT&T Store and Victra — Verizon Authorized Retailer, providing additional options for wireless devices and services.