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Brand Certified

Verizon

4.7
(327 reviews)

Business Details

5247 W 26th St, Sioux Falls, SD
57106, United States
(605) 937-4796
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sioux Falls, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5247 W 26th St, Sioux Falls, SD
57106, United States

Hours

Reviews

4.7
327 reviews
5 stars
287
4 stars
16
3 stars
0
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like John, Damien, and Anthony.

Mixed Experiences

While most reviews were positive, there were a few negative experiences reported, particularly regarding rudeness from certain employees and issues with service after the sale.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their needs were met promptly without long wait times.

Product Knowledge

Several reviews highlighted the staff's expertise in explaining products and options, contributing to a positive shopping experience.
  • PW
    Pat Wilhelm
    Jan 6, 2026
    5.0
    Collon was extremely helpful and took care of my issue very nicely.
  • AR
    Abby Ruml
    Dec 15, 2025
    5.0
    John was AMAZING! He made the entire process of getting not just one new phone but 3 at Verizon incredibly smooth and stress-free. He was so friendly, knowledgeable, and patient, and truly went above and beyond to help us every step of the way. John explained all of our options clearly, made sure all our phones were perfectly set up, and never made us feel rushed. This was hands down one of the best customer service experiences we’ve had—highly recommend asking for John if you want top-notch service!
  • KB
    Karen Boone
    Dec 6, 2025
    5.0
    Connor helped us with ease and efficiency. He provided a review of discounts available and phone options. He was very knowledgeable and easy to work with!
  • RF
    ReAnn Frantz
    Nov 23, 2025
    1.0
    If I could get zero stars I would. Worst customer service I have ever experienced. John E...so rude.
  • CB
    CINDY BROADBENT
    Nov 17, 2025
    5.0
    I was there for 3.5 hours with Damien. He was wonderful reworked my bill, upgraded phones add a new line. I couldn’t have asked for any better customer service. He is definitely the best to work with. Thank you.

Frequently Asked Questions About Verizon

What types of products does the Verizon store in Sioux Falls offer?

The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands are available at this Verizon Authorized Retailer?

Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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