Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sioux Falls, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
680 reviews
5 stars
605
4 stars
33
3 stars6
2 stars5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Shane, Ty, and Keegan.
Efficiency
Customers frequently noted quick service and efficient handling of upgrades and inquiries, making the process smooth and painless.
Product Knowledge
Staff demonstrated strong knowledge of products and plans, helping customers make informed decisions about their purchases.
Mixed Experiences
While many reviews were positive, there were notable complaints about specific employees being rude or unhelpful, leading to inconsistent customer experiences.
Store Environment
Some customers reported issues with long wait times and understaffing, which detracted from their overall experience.
- HGHolly Gerberding1 day ago5.0I would have never expected to have truly enjoyed spending my time in Verizon store on my Saturday morning. All of the staff were SO HELPFUL in getting our new account set up. Truly the best experience I’ve ever had at a phone store. Truly thankful for their customer service and expertise. Thanks so much to Jake and everyone else!
- BDBrian Davis2 days ago5.0Ryan was outstanding! He answered all of my questions, and found the right phone and service plan for my needs. Hands down the best experience I've ever had with a cell phone retailer. I will be recommending this location, and Ryan to everyone that I know!
- GPGeorge Peters3 days ago1.0Very Slow Service and only one person working! All I needed was to pay my phone bill and they didn't even have one of those automatic bill pay machines like I've seen in other stores!!! The girl he was waiting on was VERY PRETTY and that's probably why he was talking to her for almost an hour!!!
- KSKaylynn Slavik5 days ago5.0This is THE best store in town. Alex helped me last night and tonight with setting up an insurance claim and walked me through that process as well as helped me get my new phone transferred over. . The guys here always make sure you’re taken care of
- CHCole HogueNov 13, 20255.0My wife and I had an awesome experience. Alex set up our phones in a timely manner and made the experience enjoyable. Very personable guy with a lot of knowledge. Would highly recommend this store and most of all, working with Alex! The best experience I’ve ever had setting up a phone!
Frequently Asked Questions About Verizon
What types of products does Verizon Sioux Falls offer?
Verizon Sioux Falls offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from various brands such as Apple, Samsung, Google, and Motorola.
What services are available at this Verizon Authorized Retailer?
Services include new lines, device upgrades, purchasing new devices, and accessory sales. In-store pickup is also available for orders.
What are the store hours for Verizon at 4904 S Louise Ave, Sioux Falls?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Sioux Falls store located?
It is located at 4904 S Louise Ave, Sioux Falls, SD 57106, USA.
What payment options does Verizon Sioux Falls accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Sioux Falls offer any device deals or promotions?
Yes, you can check their latest offers by visiting https://victra.com/device-deals/.
How can I schedule an appointment or manage my Verizon account?
You can schedule appointments or manage your account using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011 or via quick link https://m.vzw.com/naR38wFT?locationcode=N002201.
What nearby restaurants can I visit before or after shopping at Verizon Sioux Falls?
Nearby restaurants include Jersey Mike's Subs, Pancheros Mexican Grill, Wingstop, Teriyaki Madness, Jimmy John's, Qdoba, and Honey Baked Ham, providing a variety of dining options.
Are there any nearby beauty or spa services close to Verizon Sioux Falls?
Yes, Simply Nails, Supercuts, LazaDerm Skincare Centre, and Healing Touch Massage Clinic are nearby for beauty and spa services.
What other stores or services are located near Verizon Sioux Falls that could be useful for errands?
Nearby places include Klockers Mattress World for furniture, The UPS Store 6700 for printing and packing services, Minnwest Bank for financial services, and Cartridge World for office supplies.