Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sioux Falls, SD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
689 reviews
5 stars
613
4 stars
33
3 stars6
2 stars5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Ty, Shane, and Alex for their exceptional service.
Efficiency
Several reviews noted quick and efficient service, with many customers expressing satisfaction with the speed of their transactions and setups.
Negative Experiences
A few customers reported issues with service quality, including long wait times, rude behavior from some staff, and concerns about unethical sales practices.
Store Environment
Some feedback indicated that the store was understaffed and that the ongoing remodel created a less than ideal shopping experience.
- LMLinda Miller-Hunhoff6 days ago5.0Jake at Verizon went above and beyond to help us secure new phones. My husband had dropped his. Jake did what he could but was not able to transfer all the data. He did give us advise regarding steps to take at home. It worked! We are set up now thanks to Jake!
- TDTyler DeaneJan 3, 20265.0Awesome customer service
- JGJay GundersonDec 30, 20251.0When I returned to pick up my new phone data transfer was incomplete. Had to return 35 miles to store as the phone number goes directly to Verizon. Was told I wasn't signed in to Google and he fixed that and said would be done in 20 minutes, no need to wait around. Never finished. Spent an hour on Verizon tech line to finish. Then found out by a text from Verizon that I was signed up for a device protection plan that we specifically requested not to have. I was assured that I had not purchased the extended warranty. Had to wait over an hour on hold to talk to Verizon. Should have gone to Best Buy.
- BMBrianna MerriganDec 7, 20255.0Ty!!!! My go to guy everytime, informative, knows what he's talking about, always helping to get the best deals to fit my needs. Nextly while I was in there today getting ALOT of things (he assisted to get everything set up correctly, transfers, & accessories) Ty helped many other customers, (whom came in to request just him) to look into something or to follow up from a previous visit from the store. Seriously, it feels good to be a customer who is remembered, known by name, and recall the details of our previous visits. Makes things easier. About 2 months ago, I had a family emergency (my mom lost her phone in a house fire in Wyoming) Ty was able to get me hooked up with a new phone and all the pieces she would need. And I was on my way. Seriously life saver!
- JNJulie NelsonDec 4, 20255.0I received superb service from the TY at this location today. I did feel sorry that the staff have to work with the rude, noisy and obviously very angry contractor doing the store remodel. If I knew this contractor’s name or that of his company, I would include it here, and would never bring him into my business. I hope the remodel goes quickly and none of the staff quit because of this negative and unprofessional work environment. Thank you TY and your coworkers for continuing to greet and serve customers with a smile.
Frequently Asked Questions About Verizon
What types of products does Verizon Sioux Falls offer?
Verizon Sioux Falls offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from various brands such as Apple, Samsung, Google, and Motorola.
What services are available at this Verizon Authorized Retailer?
Services include new lines, device upgrades, purchasing new devices, and accessory sales. In-store pickup is also available for orders.
What are the store hours for Verizon at 4904 S Louise Ave, Sioux Falls?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Sioux Falls store located?
It is located at 4904 S Louise Ave, Sioux Falls, SD 57106, USA.
What payment options does Verizon Sioux Falls accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Sioux Falls offer any device deals or promotions?
Yes, you can check their latest offers by visiting https://victra.com/device-deals/.
How can I schedule an appointment or manage my Verizon account?
You can schedule appointments or manage your account using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011 or via quick link https://m.vzw.com/naR38wFT?locationcode=N002201.
What nearby restaurants can I visit before or after shopping at Verizon Sioux Falls?
Nearby restaurants include Jersey Mike's Subs, Pancheros Mexican Grill, Wingstop, Teriyaki Madness, Jimmy John's, Qdoba, and Honey Baked Ham, providing a variety of dining options.
Are there any nearby beauty or spa services close to Verizon Sioux Falls?
Yes, Simply Nails, Supercuts, LazaDerm Skincare Centre, and Healing Touch Massage Clinic are nearby for beauty and spa services.
What other stores or services are located near Verizon Sioux Falls that could be useful for errands?
Nearby places include Klockers Mattress World for furniture, The UPS Store 6700 for printing and packing services, Minnwest Bank for financial services, and Cartridge World for office supplies.