Best Buy

4.1
3260 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2101 W 41st St, Sioux Falls, SD
57105, United States

Hours

Reviews

4.1
3,260 reviews
5 stars
1,682
4 stars
792
3 stars
367
2 stars
134
1 star
285

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being dismissive or unhelpful.

Staff Knowledge

Many customers noted that staff members are generally knowledgeable about products, but there are instances where employees lacked information or were not attentive.

Inventory Issues

Customers expressed frustration over limited inventory and availability of products, with some reporting that items were out of stock or not as advertised.

Delivery Problems

Several reviews highlighted issues with delivery scheduling and communication, leading to customer dissatisfaction.

Store Environment

The store is generally described as clean and organized, contributing positively to the shopping experience.
  • TC
    Tyler C
    2 days ago
    5.0
    Nate and Andrew are the best! They helped me with a data transfer and trade in for a new phone!
  • RW
    Rebecca Waldner
    6 days ago
    3.0
    was good didnt find what needed but they have a bunchnof things wanted. LOL
  • TT
    Tiggrr
    Nov 9, 2025
    1.0
    I purchased a remote car starter with installation included. Only to find out the store in Sioux Falls SD can’t install the product. Closest installation facility is 100 miles away. That would mean 3 hours driving round trip plus installation time. Trying to get help from Best Buy’s customer service is a joke 1st it’s call bots, then I had to talk to 4 different customer service reps. Very frustrating .
  • JS
    Jamie Sherman
    Nov 6, 2025
    4.0
    I've gone there on a few occasions. I ordered a smart watch online, and the pickup was easy. Though I went in store for a case and screen protector/camera protector for my Pixel 10 Pro. They had only a few cases, and only 1 option for a screen protector. Absolutely no camera protectors in store. So overall, good. But could be better with options. Had so many accessories for iPhones. Almost none for Google phones.
  • AS
    Aggie Stout
    Oct 30, 2025
    5.0
    Shout out to Jacob in the cellphone department. I recently lost my phone to theft and needed to quickly replace it while deactivating my old phone. He was kind, respectful and patient! While my experience at BestBuy took a couple hours (to no one’s fault) Jacob was more than willing to assist with my needs.

Frequently Asked Questions About Best Buy

Where is Best Buy located in Sioux Falls?

Best Buy is located at 2101 W 41st St, Ste 3, Sioux Falls, SD 57105, US.

What are the opening hours of Best Buy on weekdays?

Best Buy is open from 10:00 AM to 9:00 PM Monday through Friday.