Best Buy

Reviews

• SS

  Sam

  2 days ago
  5.0
  The cashier earlier today was really nice to me. The black guy with the glasses. Super friendly. Very clean store. Also, the old guy who greeted me helped me find what I needed. I’ll definitely be coming back here in the holidays for a PS5, unless it’s like freezing or something.
• RS

  Rebecca Sandbulte-Banks

  3 days ago
  5.0
  We had a great experience getting my daughter a Macbook for college. We dealt with Zuriel, and he gave us great advice. Super personable. Highly recommend dealing with him at the store in Sioux Falls on 41st street.
• JK

  Joshua Kropf

  5 days ago
  1.0
  I waited 45 minutes for assistance after a guy asked if I needed help with security cameras. After 20 minutes, another guy said he would get someone to help me. I waited, but no one came. I guess my money wasn't good enough for them so I left. Terrible service just Terrible.
• KS

  Karen Seeman

  Apr 17, 2026
  3.0
  I went to Geek Squad because my laptop would not power up. J T waited on me and brought my laptop to the back room and got it to power up. Then I erroneously went to talk to the router pros. I realized That I would be away from the area traveling, so purchasing a new router from Nate wouldn't be prudent. But helped me figure out why Midco wasn't managing my Vivint security system well by downloading the Midco app. I was getting hits from the Netherlands trying to sign into my system. Midco pointed their fingers at my Vivint security system and Vivint pointed their fingers at Midco. Meanwhile, Nate asked me to change my passwords to curb the foreign countries attempted sign on to my system Next day my computer would not power up. Best Buy does not sell laptop batteries. They sent me to Batteries Plus who also did not carry the zenbook battery. So I purchased online from New Egg
• KM

  Kenneth Mellem

  Apr 17, 2026
  1.0
  Do your very best to avoid calling the number. After getting bounced between 6 people you are informed nothing can be done without an appointment. Given a case number to correct issue in store after talking on the phone for an hour doesnt help as they misunderstood what you were asking for which then carrys over to an in person confusion. Communication is key for customer service and there is a huge gap between explanation and understanding. Cannot contact local store through the number provided and cannot be transferred either. Hate to sound like a Karen but had to warn others of the number/ call centers.

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